Talent Account Director, LinkedIn Talent Solutions

Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within Mid -Market (Search and Staffing) sector. You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning & Glint). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet / exceed revenue goals, you will always have your clients' best interest in mind and act as their internal advocate to ensure they are set up for success.

This role has customers working in global time shifts and hence we'd require a candidate who is flexible to work across time zones based on client requirements.

Responsibilities :

• Researches Customer's business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify Customer's objectives and challenges beyond surface-level detail
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer's organisation
• Shifts communication style and content to fit the needs of different stakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimise ROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Qualifications

Basic Qualifications :

Preferred Qualifications :

Suggested skills :

Additional Information

India Disability Policy

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https : / / legal.linkedin.com / content / dam / legal / Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants : https : / / legal.linkedin.com / candidate-portal.

Skills Required

Forecasting, Negotiation, Saas, hr software, Salesforce.com, It Solutions