Position Description :

Sr. Functional Payment Expert : -

Looking for a talented, versatile and hands-on Functional Payments Expert to develop and deliver innovative payments solutions. The ideal candidate should be a self-motivated individual with a strong understanding of the payments industry trends, bank processing, payment security and transaction models. It is important that the candidate has strong business acumen, positive work ethics and a collaborative mindset. The role involves working as a Functional Analyst to play a vital role in the CGI All Payments solution. The candidate will manage various day-to-day client functional change requests, user story grooming, SIS updates, generate test scenarios, conduct test reviews and overall functional management of the CGI solution.

Mandatory : -

• Requirement Gathering and documenting in SOW and getting a Sign-Off.
• Create / Update SIS / DIS / DFS as per requirement.
• Grooming of User Story for Acceptance and System Testing.
• Come-up with Test Scenarios, Test Execution review.
• Functional Analysis and resolving service requests regarding its functionality with respect to resolving production / UAT issues.
• Promptly and professionally participate in Triage call with client and / or gather appropriate information to timely resolve the service request.
• Accurately document the situation, and if applicable, initiate and follow the appropriate workflow when the issue needs additional assistance to reach resolution
• Work with client and client assigned personnel in the resolution of functional request while providing the resolution according to agreed upon timeline.
• Stay informed of application status and all dependencies that may affect applications user.
• Keep and maintain accurate documentation of all functional requests to make sure all service levels are supported and justified with metrics
• Keep and maintain accurate documentation of all functional requests and assist with release management
• The person should have very good experience with regards to reviewing and responding to client requests while working closely with internal teams to address these requests
• Work may require flexible work periods to address application and client needs
• Good communication skills to directly and independently interact with clients for gathering requirement.

Optional : -

Usage of Tools like JIRA, X-Ray, EA.

Testing background with experience in writing system test cases specification, test execution.

Required qualifications

for this role

MSc , MTech , BTech and MCA

Technologies required

ORACLE PL / SQL, knowledge on application server, Production support

Functional Expertise on following areas - SWIFT , MT / MX , ISO Messages, Regulatory Requirements, Working Knowledge on any of the international Payments Clearing System

Desired Skills : Usage of Tools like JIRA, X-Ray, EA.

Background with experience in writing system test cases specification, test execution.

Skills :