Talent.com
Relationship Manager

Relationship Manager

GramPro Business Services Pvt. Ltd.Republic Of India, IN
30+ days ago
Job description

We are Hiring for a Scheduled Commercial Bank!

Position : Service Delivery Associate (SDA) – Non-Cash (Aspire)

Reports to :

Service Delivery Manager (or Branch Manager where no SDM is present)

Brief Description :

The role involves providing superior customer service, managing and enhancing relationships with Aspire Banking segment customers, acquiring new customers, and cross-selling various financial products and services.

Key Job Responsibilities :

Business Deliverables :

  • Maintain Product Holding Ratio, channel enrollment, and data quality as per assigned benchmarks.
  • Drive Existing Relationship Value (ERV) and New-To-Bank (NTB) growth as per set targets.
  • Achieve overall deposits growth and fee-based income (Life Insurance, General Insurance, Trade Forex, Assets, Mutual Funds, etc.).
  • Obtain certification on all products offered through the branch.
  • Ensure strict adherence to KYC, AML, and internal compliance policies.

Customer Service :

  • Deliver excellent customer service within defined Turnaround Times (TAT) and complaint management norms.
  • Maintain branch ambiance, mandatory displays, and overall customer experience.
  • Ensure adherence to BSOPM, compliance, and audit guidelines with satisfactory internal / external audit results.
  • Provide accurate product information and timely resolution of customer issues.
  • Record and resolve customer complaints within stipulated timelines.
  • Engage in preventive complaint management and proactively collect customer feedback.
  • Promote digital and direct banking channels and ensure customer adoption.

    • Portfolio Management :

  • Manage and grow the Aspire Banking Customer Portfolio (subject to portfolio creation in the branch).
  • Identify eligible customers and upgrade them under the Aspire Banking program.
  • Deepen customer relationships by ensuring primary banking status and offering relevant products.
  • Conduct regular customer interactions to identify financial needs and provide suitable solutions.
  • Cross-sell to family members and associates within grouped relationships.
  • Achieve portfolio-level benchmarks on contactability, family grouping, cross-sell ratio, and channel activation.
  • Meet all portfolio performance metrics and income benchmarks.

    • Education :

  • Graduation (minimum 50%)

    • Competencies :

  • Sales and Influencing Skills
  • Knowledge of Banking Products & Processes
  • Planning and Organizing Skills
  • Strong Communication and Interpersonal Skills
  • Customer Service Orientation
  • Customer Portfolio Management

    • Preferred Certifications :

  • AMFI Certification
  • IRDA Certification
    • Create a job alert for this search

    Relationship Manager • Republic Of India, IN

    Related jobs
    • Promoted
    Relationship Manager

    Relationship Manager

    InsuranceDekhoNagpur, IN
    HIRING ALERT • • 🚨 • •InsuranceDekho • •.Position : • • Relationship Manager – Agency Channel.Locations : • • Pan India (DM me for details). Experience : • • Fresher also considered.We’re on the hunt for • •high...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Relationship Manager - Select

    Relationship Manager - Select

    IndusInd BankNagpur, IN
    Relationship Manager Select / Senior Relationship Manager Select is responsible for managing existing customers of the bank as well as growing the base by acquiring new to bank customers; and are s...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Customer Relationship Manager

    Customer Relationship Manager

    HnH Placement Pvt. Ltd.Nagpur, IN
    Urgent Requirement for a Real Estate Giant in Mumbai.Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate. Experience Required : 4 to 6 years of CRM experience with any organiza...Show moreLast updated: 1 hour ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    upGrad Rekrutnagpur, maharashtra, in
    Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals. Drive remittance business across managed and sourced p...Show moreLast updated: 5 days ago
    • Promoted
    Private Wealth Manager

    Private Wealth Manager

    TekPillar®Nagpur, IN
    Years in Private Wealth Management.Based on current CTC and interview.We are hiring experienced Relationship Managers for our Private Wealth Division. The ideal candidate will have strong experience...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Client Relationship Manager / Account Manager – US IT Recruitment

    Client Relationship Manager / Account Manager – US IT Recruitment

    United Software Group IncNagpur, IN
    Job Title : Client Relationship Manager / Account Manager – US IT Recruitment.Client Services / Account Management.We are seeking a dynamic and strategic. Cognizant and Capgemini and Wipro.The ideal c...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Relationship Manager

    Relationship Manager

    AideWiser SolTekNagpur, IN
    Relationship Manager / Wealth Manager.Santhome, Chennai – 2 Positions.Mumbai – 1 Position (Office to be finalized within a couple of months from the candidate’s joining. likely Andheri or BKC).Acqu...Show moreLast updated: less than 1 hour ago
    • Promoted
    Relationship Manager

    Relationship Manager

    AAA GlobalNagpur, IN
    Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 23 hours ago
    • Promoted
    • New!
    Author Relationship Manager

    Author Relationship Manager

    Notion PressNagpur, IN
    Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in. Our vision is to help every aspiring writer give their idea an ide...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Relationship Manager / Senior Relationship Manager- Institutional Sales ( 3+ Years experience in Mutual Fund Company) Bengaluru

    Relationship Manager / Senior Relationship Manager- Institutional Sales ( 3+ Years experience in Mutual Fund Company) Bengaluru

    Talent Corner HR Services Pvt LtdNagpur, IN
    Relationship Manager / Senior Relationship Manager- Institutional Sales.We are hiring for one of our Client who is in to Mutual Fund Industry and looking for a Relationship Manager / Senior Relatio...Show moreLast updated: less than 1 hour ago
    • Promoted
    • New!
    Customer Relationship Manager - Real Estate

    Customer Relationship Manager - Real Estate

    HnH Placement Pvt. Ltd.Nagpur, IN
    Urgent Requirement for a Real Estate Giant in Mumbai.Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate. Experience Required : 4 to 6 years of CRM experience with any organiza...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Investor Relations Manager

    Investor Relations Manager

    MetaMorphNagpur, IN
    Prepare and manage investor documentation including DDQs, RFPs, and RFQs.Drive LP relationship management – ensuring timely updates, information flow, and engagement across global investors.Develop...Show moreLast updated: 1 hour ago
    • Promoted
    Global Customer Relationship & Sales Manager

    Global Customer Relationship & Sales Manager

    Yajur Knowledge Solutionsnagpur, maharashtra, in
    What if your next role gave you a front-row seat to the global deal-making world.M&A advisors, and private equity funds… all while based in India?. We’re a fast-growing global advisory platform blen...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Senior Relationship Manager (Large & Mid market) - Delhi / Gurgaon

    Senior Relationship Manager (Large & Mid market) - Delhi / Gurgaon

    Piramal FinanceNagpur, IN
    Opportunity Open at multiple locations-.Chennai, Bangalore, Mumbai, Delhi.Years of experience in wholesale, managing mid sized corporates. Experience in deal origination.Primary focus is on sourcing...Show moreLast updated: less than 1 hour ago
    • Promoted
    Preferred Relationship Manager

    Preferred Relationship Manager

    Anand Rathi Share and Stock Brokers Ltdnagpur, maharashtra, in
    The Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. S) He would be responsible for acquiring High Net Worth relationshi...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers Ltdnagpur, maharashtra, in
    You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital. Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Service Relationship Manager

    Service Relationship Manager

    The Premier Consultants ( Recruitment Company )Nagpur, IN
    Role : Service Relationship Manager.Provide client service support in : .Accepting and placing transaction orders upon RM and / or client request. Ensure smooth processing of Accounts with healthy firs...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Private Banking Relationship Manager

    Private Banking Relationship Manager

    Quotient ConsultancyNagpur, IN
    Leading Financial Company Hiring Private Banking Relationship Manager.Interested Connect with MAHEK on 9137263337 and drop CV at quotientconsultancy@gmail. Good Stable candidates from Banks MNCs Bro...Show moreLast updated: 1 hour ago