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Operations Coordinator

Operations Coordinator

ConfidentialDelhi, India
10 days ago
Job description

About Us

Blue Ocean Corporation is a leading conglomerate and world leader in driving continuous growth and transformation across a multitude of industries and sectors. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training and Conferences landscapes.

From our humble beginnings to our present status as a global market leader, we take pride in our global footprint, and the transformative impact we have had on industries.

With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for our B2B and B2C clients.

Job Description

  • Draft and prepare professional proposals in English.
  • Serve as the primary liaison with the corporate client's designated Point of Contact (POC).
  • Plan, schedule, and coordinate training sessions while ensuring trainer availability.
  • Follow up with trainers to ensure timely preparation and submission of training materials.
  • Create and manage corporate training batches in the CRM, including participant enrollment.
  • Coordinate with printing vendors for the preparation of training materials and certificates.
  • Provide on-site support to trainers with setup and presentation requirements.
  • Monitor participant attendance, collect feedback, and encourage Google reviews during training sessions.
  • Request and follow up with clients for appreciation / acknowledgment letters.
  • Gather, compile, and analyze post-training feedback to generate detailed reports.
  • Maintain and update the Corporate Training File with complete and accurate records.
  • Obtain necessary training approvals from the CEO through the Head of Operations.

Requirements

  • Bachelor's degree in Business Administration, Education, or a related field.
  • Proven experience in operations coordination or a similar role.
  • Strong communication skills in both Arabic and English.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent organizational and multitasking abilities.
  • Ability to work collaboratively with trainers, clients, and internal teams.
  • Strong attention to detail and problem-solving skills.
  • Experience in handling logistical arrangements.
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    Skills Required

    crm software, Microsoft Office Suite

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