Head-Visual Merchandising

A leading retail brand is on a transformation journey to reimagine its store environments. This high-impact leadership role will drive end-to-end store design , visual merchandising , and customer journey enhancement across formats—creating inspiring, immersive, and commercially effective retail spaces. Key Responsibilities

Store Design & Formats : Define design guidelines, develop new formats, and lead execution in metros & Tier 2 cities.

Customer Journey : Optimize layouts, flow, and engagement touchpoints using data and digital integration (AR / VR, QR, endless aisle).

Visual Merchandising : Own VM strategy, seasonal concepts, planograms, and in-store storytelling to drive consistency and impact.

Execution & Audits : Lead VM readiness for launches and campaigns; run audit programs to track compliance and excellence.

Team & Vendors : Build a strong central + regional team, manage vendor ecosystem, and ensure cost-effective delivery.

Cross-functional Leadership : Collaborate with Marketing, Projects, Property, and Category teams to align experience with business goals.

Ideal Profile

Background in store design / VM with a strong portfolio in large-format or experience-led retail

Experience in home / furniture is a plus; open to lifestyle / fashion or other customer-centric categories

Proficient in AutoCAD, SketchUp, Photoshop, Illustrator

Commercially minded; can link design decisions to KPIs like conversion, ATV, and NPS

Why This Role

Lead the reinvention of retail spaces for one of India’s most recognizable brands

Blend creativity and commerce to drive measurable business outcomes

Work closely with leadership in a high-visibility, high-impact role

If you’re passionate about design, storytelling, and transforming physical retail into immersive brand experiences, we’d love to hear from you.