City Lead- Operations
ConfidentialAhmedabad, India10 days ago
Job descriptionTeam Leadership : Lead and inspire a team of dedicated professionals, fostering a culture of collaboration, innovation, and continuous improvement. Customer Experience : Ensure top-notch customer experiences by maintaining service quality, resolving escalations, and addressing customer feedback promptly. Inventory Management : Manage inventory levels, stock movement, and timely replenishment to meet customer demands effectively. Process Improvement : Identify operational bottlenecks and implement process improvements for greater efficiency and cost-effectiveness. Vendor and Partner Management : Collaborate with vendors, logistics partners, and other stakeholders to strengthen business relationships and optimize service delivery. Quality Control : Enforce quality standards and conduct regular inspections to ensure that our products and services meet Rentomojo's high-quality benchmarks. Health and Safety : Promote and enforce safety protocols, ensuring a safe and secure working environment for the team and customers. Data Analysis : Analyze operational data and metrics to make data-driven decisions, set performance targets, and drive improvements. Experience : Minimum 4-6 years of experience in operations management, logistics, or related fields, preferably in e-commerce or rental businesses. Leadership Skills : Proven experience in leading and motivating teams to achieve common goals. Customer-Centric : Passionate about delivering outstanding customer experiences and exceeding expectations. Analytical Mindset : Strong analytical and problem-solving skills, with the ability to leverage data for decision-making. Result-Oriented : Driven to achieve targets and meet operational objectives. Adaptability : Comfortable in a fast-paced environment and adaptable to changing priorities. Communication : Excellent verbal and written communication skills in English and the local language.
ROLE : Operations City LeadCAREER GRADE : L2
REPORTING TO : Operations Regional Head.
About The Role
As the Operations City Lead for Ahmedabad, you will be a vital part of our dynamic team, driving operational excellence and ensuring seamless delivery of our rental services. Your leadership skills, strategic mindset, and passion for customer satisfaction will play a pivotal role in our growth and success in Ahmedabad.
Responsibilities And Ownership
(Things that the role cannot miss)
- Operational Management : Oversee and manage day-to-day operations of Rentomojo in Ahmedabad.
ensuring smooth functioning across warehouses, logistics, and service delivery.
Preferred Qualifications
If you are ready to be a part of our exciting journey and lead our operations in Ahmedabad, we'd love to hear from you! Apply now and let's create an incredible experience together!
Note : The above job description is a general outline and may involve additional responsibilities based on the department's needs and the city leade's skills and capabilities.
Skills : leadership skills,management,operations,collaboration,data
Skills Required
Data Analysis, Process Improvement, Quality Control, Inventory Management, Leadership, Logistics
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City Lead • Ahmedabad, India
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