Assistant Manager- Front Office

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell / Door Staff, Switchboard and Guest Services / Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Ensuring Exceptional Customer Service

Managing Projects and Policies

Supporting Handling of Human Resource Activities

Additional Responsibilities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.