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Customer Care Executive
Softworld (India) Pvt. Ltd.Jaipur, Rajasthan, India18 days ago
Job description
Key Responsibilities :
Customer Interaction : Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.
Issue Resolution : Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.
Product Knowledge : Develop a strong understanding of our products / services to address customer queries effectively and provide accurate information.
Documentation : Maintain detailed and accurate records of customer interactions transactions and resolutions.
Customer Feedback : Gather customer feedback and insights to contribute to continuous improvement in our products and services.
Requirements
Education- or (Fresher)
Location- Jaipur only
Immediate joiner
Benefits
Good place to work
Work Life Balance maintained
Requirements Education- / . / (0.6-1 year) Location- Jaipur only Immediate joiner
Education
Key Skills
Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 2 - 3
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Customer Care Executive • Jaipur, Rajasthan, India
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