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Customer Order Coordinator

Customer Order Coordinator

evertzINDIA
30+ days ago
Job description

We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role involves close collaboration with the Production team to monitor ship dates and address any delays.

The successful candidate will communicate order status clearly and promptly to internal departments, sales representatives, project managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process.

Responsibilities :

  • Create internal sales order within custom billing system
  • Organize delivery details such as, system customization notes, ship date, mode of transport, and payment terms
  • Provide customers and sales team with delivery updates such as, order revision requirements and transit rescheduling

Qualifications :

  • College Education in related field (Business, Administration) or related experience
  • Superior organizational and time management skills
  • Excellent verbal and written communication skills, and problem-solving ability
  • Knowledge of Microsoft Excel, Word, and Outlook
  • What we offer :

  • Employer funded benefits program
  • Competitive total compensation package
  • Work-life balance
  • Employee Assistance plan
  • Employee Discount Platform
  • Career progression
  • Casual work environment
  • Social events and sports teams
  • About Evertz :

    Evertz Microsystems (TSX : ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution, and content delivery.

    Considered as an innovator by their customers, Evertz delivers cutting-edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz customer base also includes telcos, satellite, cable TV, and IPTV providers.

    With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in : Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canadas 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canadas 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value, and excelling in the global economy.

    Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

    Thank you for considering a career with Evertz!

    When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (Controller), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controllers data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controllers and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016 / 679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

    A complete privacy policy can be found at Evertz Privacy Policy .

    Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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    Customer Coordinator • INDIA

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