PradeepIT Consulting Services Pvt LtdHyderabad, Telangana, India
27 days ago
Job type
Quick Apply
Job description
Experience of 3-5 years in IT applications.
Should have hands on experience in managing QM module independently in any industry and work with customer business teams and project teams effectively.
Possessing domain knowledge on the QM processes will be an added advantage.
Should be familiar with IDOC processing.
Should be a good team player, flexible and deadline oriented
Experience in working in Support team with complaint process
Technical IT-background; experience in JavaScript will be an advantage
Know-how on ITIL service management processes will be an advantage
Should be comfortable with Training / WBT content creation
Support Responsibilities :
Request handing on all the support queries from the customers and escalation handling on need basis
Consult users on Authorization related topics
Support technical team in development process
Ensure the KPI's, quality and deliverables are met
Soft skills :
A self-driven candidate who is ready to learn new topics and ready to adapt with the environment as well as project needs
Strong communication skills required; written, verbal, and strong interpersonal skills and able to participate in deployment and hyper-care activities
Good to have ability to demonstrate as cross functional and ability to work in a collaborative team environment
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Sap Consultant • Hyderabad, Telangana, India
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