Manager Data & AI DeliveryDelta Air Lines • Bengaluru, India
Manager Data & AI Delivery
Delta Air Lines • Bengaluru, India
4 days ago
Job descriptionLead and mentor multidisciplinary Data& AI squads, fostering high performance and continuous development. Oversee recruitment, onboarding and career progression for data engineers, scientists, analysts and MLOps engineers. Champion an inclusive, data driven culture that rewards experimentation and learning. Provide coaching, feedback and performance reviews; ensure team wellbeing and policy compliance. Own end to end delivery of data platforms, analytical products and ML / LLM solutions through Agile ceremonies. Facilitate iterative development, backlog refinement, estimation and sprint planning for Data & AI workstreams. Ensure robust data governance, quality and security throughout the lifecycle. Coordinate with Digital teams to integrate data products via APIs and event streams into customer facing applications. Drive adoption of MLOps / LLMOps pipelines for continuous training, monitoring and model governance. Translate strategic goals into prioritized Data& AI roadmaps with business stakeholders. Provide regular reporting on delivery KPIs (velocity, throughput, value delivered) and model performance metrics. Proactively surface and mitigate risks, dependencies and blockers impacting data initiatives. Ensure squads have access to modern data tooling, cloud resources and secure environments. Partner with Facilities and IT to maintain productive, hybrid friendly working practices. Lead continuous improvement initiatives, leveraging retrospectives and data driven insights. Track and optimize resource utilization, cost and quality metrics for Data & AI delivery. Stay abreast of emerging AI trends (e.g., Generative AI, LLM fine tuning) and assess applicability to Virgin Atlantic use cases. Promote a culture of experimentation, hackathons and proofs of concept to accelerate learning and innovation. Bachelors degree in computer science Proven experience leading Agile Data & AI delivery teams across data engineering, BI / analytics, data science, ML and LLM product development. Deep understanding of data Lifecycle methodologies (CRISP DM, MLOps / LLMOps) and traditional SDLC. Hands on knowledge of cloud data platforms (AWS / Azure / Databricks), data Warehousing, streaming, and API centric integration patterns. Demonstrable expertise in Scrum, Kanban and SAFe; Agile certification (CSM, PSM, SA, etc.) preferred. Strong leadership and people management skills in multi-location / global settings. Experience delivering BI & reporting solutions (e.g., Power BI, Tableau) and operationalizing ML models via APIs or interactive applications. Excellent stakeholder management, communication, and problem-solving abilities. Experience in Team Leadership : Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment Experience in Resource Allocation, Capacity Planning & Resource utilization Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement. Previous airline experience
KEY RESPONSIBILITIES :
Communicating and Influencing :
- Act as the primary liaison between UK Data & AI leadership and Virgin DTH squads, ensuring transparent communication of priorities, progress and risks.
- Represent Data &? AI teams in local forums, architecture councils and leadership discussions.
- Build trusted relationships with Product, Digital and Technology stakeholders to facilitate data driven decision-making.
- Evangelise data and AI best practices through showcases, demos and communities of practice.
Leadership and People Management :
Data & AI Delivery and Agile Execution :
Stakeholder Engagement and Communication :
Operational and Local Hub Management :
Innovation and Continuous Improvement
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS) :
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) :
ID : DELNS06
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