Title : B2B Sales Manager – Dairy Division
Department : Sales & Marketing
Location : Ahmedabad
Reports To : Chief Sales & Marketing officer
Experience Required : 5–10 years in B2B / Institutional / Industrial sales, preferably in Dairy or FMCG
Educational Qualification : Graduate / MBA in Sales, Marketing, or Supply Chain
Job Purpose :
To drive institutional and B2B sales by identifying high-volume buyers like food manufacturers, replacers, industrial kitchens, hospitals, hostels, and corporate canteens, ensuring a consistent supply of bulk dairy products (milk, ghee, butter, paneer, curd, etc.), and maintaining profitable relationships.
Key Responsibilities :
I. B2B Sales & Business Development
- Identify and develop large-volume customers such as sweet makers, bakeries, food processors, pharmaceutical companies (for ghee / lactose), etc.
- Develop customized pricing, bulk pack formats, and long-term contracts for institutional buyers.
- Explore tie-ups with bulk consumers (e.g., large caterers, government institutions, defence canteens).
II. Account Management
Maintain strong relationships with key institutional clients through regular engagement, business reviews, and feedback management.Handle all end-to-end commercial aspects including quotations, negotiations, agreements, and credit terms.III. Product & Supply Alignment
Coordinate with production, quality, and logistics teams to ensure timely delivery, quality compliance, and stock availability.Customize product offerings (e.g., bulk paneer blocks, ghee tins, curd buckets) as per buyer requirements.IV. Market Intelligence & Pricing
Track market trends, buyer demand, and competitor activities to offer competitive pricing.Provide input to the procurement and pricing teams for cost optimization and margin protection.V. Sales Reporting & Forecasting
Create monthly sales forecasts, track order pipelines, and report on key metrics like volume, value, margins, and credit exposure.Ensure documentation and regulatory compliance for institutional clients (FSSAI, GST, etc.).Key Performance Indicators (KPIs) :
B2B sales growth – volume & valueNumber of new institutional clients onboardedClient retention rate and average ticket sizeFulfilment rate and quality complianceGross margin from B2B businessDSO (Days Sales Outstanding) / Credit recovery efficiencySkills & Competencies :
Strong B2B & institutional selling experienceExcellent negotiation and commercial acumenKnowledge of dairy industry applications in food manufacturingAbility to understand technical requirements / specificationsSupply chain coordination and project management skillsFluency in Excel, ERP systems, and CRM platforms