Requirement : Exp : 2 to 4 years
Notice period : Immediate
- Willingness to work Europe timings(12 Noon to 8.30 PM IST)
- Minimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc, Proficiency in SAP / Success Factors; MS Tools like SP, Excel; Knowledge of CRM Tools like Dynamics, ServiceNow, etc.
- Graduation but Post-Graduation (any specialization) will be an advantage
- Excellent written & verbal English communication - IMP
- Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
- Knowledge of MS tools (SharePoint, Excel & PowerPoint)
- Attention to detail and ability to follow guidelines
- Ability to maintain highly confidential and sensitive information
- Ability to deliver against agreed objectives / service levels
- Ability to work effectively in a team and willingness to help others
Contract Description
We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities :
Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexityRespond & resolve queries in a timely & accurate manner with employee experience at the core.Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirementsMaintains and follows the Desktop Procedures / KB articles defined for every transaction / queryEnsures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR toolsWorking in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policiesContract Description
We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities :
Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexityRespond & resolve queries in a timely & accurate manner with employee experience at the core.Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirementsMaintains and follows the Desktop Procedures / KB articles defined for every transaction / queryEnsures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR toolsWorking in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policiesSkills and Qualifications
Willingness to work Europe timingsMinimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc.Graduation but Post-Graduation (any specialization) will be an advantageExcellent written & verbal English communicationExposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)Knowledge of MS tools (SharePoint, Excel & PowerPoint)Attention to detail and ability to follow guidelinesAbility to maintain highly confidential and sensitive informationAbility to deliver against agreed objectives / service levelsAbility to work effectively in a team and willingness to help othersContract Description
We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations – tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)
Key Accountabilities :
Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexityRespond & resolve queries in a timely & accurate manner with employee experience at the core.Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirementsMaintains and follows the Desktop Procedures / KB articles defined for every transaction / queryEnsures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR toolsWorking in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policiesSkills and Qualifications
Willingness to work Europe timingsMinimum 2 years’ experience in HR Services and any HR application like Success factor, SAP, Workday etc.Graduation but Post-Graduation (any specialization) will be an advantageExcellent written & verbal English communicationExposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)Knowledge of MS tools (SharePoint, Excel & PowerPoint)Attention to detail and ability to follow guidelinesAbility to maintain highly confidential and sensitive informationAbility to deliver against agreed objectives / service levelsAbility to work effectively in a team and willingness to help othersAdditional Sills :
