Senior Technical Support Engineer - Financial Services

Are you ready to be part of the exciting evolution of Oracles application cloud development? We are seeking dedicated individuals to join our team and contribute to the next chapter of GBU support. We are at the forefront of evaluating and implementing innovative support processes and tools to meet the needs of our SaaS customers. Our goal is to provide exceptional support to both our cloud and on-premises clients.

If you are a highly analytical, articulate problem solver who thrives in a collaborative team environment, we want to hear from you! As a team member, you will :

• Work directly with customers to understand and resolve their issues.
• Document the progress of product solutions in our service request system.
• Play a key role in defining and shaping technologies and processes to enhance our support delivery in the SaaS space.

This is a fantastic opportunity to learn and utilize cutting-edge technologies such as SR automation and other proactive initiatives. Help us achieve our goal of providing best-in-class support and make a real impact on our customer experience.

Career Level - IC3

What you will do

Qualifications & Skills

What we will offer you

Career Level - IC3

As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

Weve partnered with industry leaders in almost every sectorand continue to thrive after 40 years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1 888 404 2494, option one.

Disclaimer :

Oracle is an Equal Employment Opportunity Employer

Which includes being a United States Affirmative Action Employer

Locations : BENGALURU, KARNATAKA, India