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Senior Program Manager – CRM Migration
Zensar TechnologiesPune, Maharashtra, India13 days ago
Job descriptionAn expert in Project / Program Management, planning, organizing, and overseeing tasks, resources, and timelines to achieve specific objectives and deliver successful outcomes within a defined scope. A strong communicator, the ability to share or understand information, ideas and feelings successfully. Experienced in project and program finance including budgeting, forecasting, financial analysis, and decision-making, to support strategic goals. Expert in Risk Management, identifies, evaluates and manages risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices. Extensive experience in Resources Management, acquires, allocates and manages resources in the most efficient and effective manner. Technical Acumen, basic technical understanding to effectively communicate with development teams and understand technical constraints. Advanced in Data Analysis, interpreting, cleaning, transforming, and deriving meaningful insights from complex datasets using statistical, computational, and visualization techniques to inform decision-making and drive actionable outcomes. Stakeholder Management, organizes, monitors and improves relationships with stakeholders. Demonstrable experience of change management, the ability to plan, communicate, implement, and support the smooth transition of individuals and organizations through periods of significant change, ensuring successful adoption and minimal disruption. Well-versed in crisis management, being prepared to handle unexpected challenges and crises, such as game launch issues or security breaches, is important for maintaining player trust. An advanced understanding of the legal and regulatory aspects of the betting and gaming industry A deep understanding of the betting and gaming industry, including current trends, emerging technologies, and the competitive landscape, is essential. Stakeholder engagement : Builds effective working relationships Collaboration : Communicates effectively with a positive impact Analytical thinking : Thinks critically, providing well-reasoned insights through a commercial lens Agility : Quickly adapts and remains flexible while managing risks Drives performance : Continually raises the bar for oneself (and others) Acts with integrity : Takes ownership and does the right thing Delivers results : Plans for success and gets the job done
Skill-Program Manager
Location-Pune, Bangalore, Hyderabad, Kolkata
Notice-Immediate-30 Days
As a Program Manager you will play a pivotal role in aligning and optimizing our initiatives. Your responsibility is to understand and manage complex program of work which involve multiple teams across our Product and Technology landscape.
Key responsibilities
- Works with Product and Engineering to solve complex business problems that allows the frictionless flow of value to our customers .
- Viewed as an expert across the organization in managing complex programmes of work that span pillars, domains and sub domains.
- Leads detailed planning to gain alignment of teams, map dependencies and use your network to collaborate and enable seamless delivery.
- Assigned to programmers of work that have a start and an end.
- Collaborate with senior leadership to define and refine the strategic direction. Understand overarching business goals and objectives and translate them into actionable initiatives.
- Produces the overall plan and governance framework in collaboration with commercial stakeholders for the program of work.
- Identify bottlenecks, inefficiencies, and organizational roadblocks that hinder teams' progress. Collaborate with various stakeholders to address these challenges, streamline processes, and improve communication and collaboration across all departments.
- Champion a collaborative and high-performance culture within cross-functional teams. Provide guidance and mentorship to teams, fostering an environment that promotes innovation, continuous improvement, and learning.
- Oversee the end-to-end delivery of complex initiatives, ensuring that they are executed efficiently, meet quality standards, and deliver the intended value to the organization and its customers.
- Provide transparency on the program through regular SteerCos and reporting.
- Identify potential risks and challenges that could impact the successful delivery of initiatives. Develop mitigation strategies and contingency plans to address these challenges proactively.
- Guides others in resolving complex issues and may lead a team of project managers where needed.
Specialist skills and experience
Competencies / behaviours
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Senior Program Manager • Pune, Maharashtra, India
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