Quality Assurance Engineer - ServiceNow

Job Title : ServiceNow QA

Location : Bangalore (Work from Office)

Experience Required : 812 Years

Job Summary :

We are looking for a skilled and experienced ServiceNow QA Engineer with a strong background in automated testing using ServiceNow ATF. The ideal candidate will have hands-on experience testing multiple ServiceNow implementations and upgrades, combined with excellent communication and collaboration skills.

Key Responsibilities :

• Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF) for modules such as :
• CMDB
• Incident / Problem Management
• Service Request / Catalog
• Change Management
• CSM (Customer Service Management)
• IRM (Integrated Risk Management)
• Conduct thorough testing for ServiceNow implementations, including version upgrades.
• Collaborate effectively with cross-functional teams in a dynamic, fast-paced environment.
• Ensure quality and performance standards are met throughout the testing lifecycle.
• Maintain a professional demeanor and client-centric approach while troubleshooting and resolving issues.

Required Skills & Qualifications :

ref : hirist.tech)