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Quality Assurance Engineer - ServiceNow

Quality Assurance Engineer - ServiceNow

Nazztec Private LimitedBangalore
28 days ago
Job description

Job Title : ServiceNow QA

Location : Bangalore (Work from Office)

Experience Required : 812 Years

Job Summary :

We are looking for a skilled and experienced ServiceNow QA Engineer with a strong background in automated testing using ServiceNow ATF. The ideal candidate will have hands-on experience testing multiple ServiceNow implementations and upgrades, combined with excellent communication and collaboration skills.

Key Responsibilities :

  • Develop and execute automated test cases using ServiceNow Automated Test Framework (ATF) for modules such as :
  • CMDB
  • Incident / Problem Management
  • Service Request / Catalog
  • Change Management
  • CSM (Customer Service Management)
  • IRM (Integrated Risk Management)
  • Conduct thorough testing for ServiceNow implementations, including version upgrades.
  • Collaborate effectively with cross-functional teams in a dynamic, fast-paced environment.
  • Ensure quality and performance standards are met throughout the testing lifecycle.
  • Maintain a professional demeanor and client-centric approach while troubleshooting and resolving issues.

Required Skills & Qualifications :

  • 3+ years of hands-on experience with ServiceNow ATF.
  • Proven experience in testing at least two ServiceNow implementations, including upgrades.
  • Strong interpersonal and verbal communication skills.
  • Excellent written communication skills for clear documentation and reporting.
  • Ability to work on multiple projects simultaneously in a high-performance environment.
  • ServiceNow Certified System Administrator certification is mandatory.
  • ref : hirist.tech)

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