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Dynamics 365 CRM Consultant- Services ~Omni channel

Dynamics 365 CRM Consultant- Services ~Omni channel

WorkWall - A Global Tech MarketplaceNoida, Uttar Pradesh, India
16 days ago
Job description

Job Title : Technical Consultant – Digital Servicing (Service Area 1)

UK-Shift timings

Key skills in addition to general Dynamics / Power Platform :

  • Dynamics 365 Customer Service, with experience in :
  • Unified Routing
  • Live Chat
  • Knowledge Articles
  • SLAs
  • Copilot Studio
  • JavaScript
  • C# / Plug-Ins

Bonus skills (in order of relevance) :

  • Canvas apps
  • Azure Application Insights (inc. KQL queries)
  • Power BI (visualisation, data modelling, M, DAX)
  • Terraform
  • Snowflake
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