Job Title : Head of Exports & Institutional Sales
Company : Natch
Location : India (frequent domestic & international travel)
Reporting to : Founders
Role Type : Senior Leadership / Individual Contributor with Team-Building Scope
Role Overview
Natch is seeking a senior, hands-on commercial leader to own and scale our Exports and Institutional (Corporate) Sales businesses. This role carries full responsibility for revenue growth, client acquisition, relationship management, and end-to-end execution across international markets and large-format institutional customers.
This is not a maintenance role. The role is for someone who has built channels, opened doors, closed large accounts, and understands the realities of FMCG execution.
Key Responsibilities
A. Exports
- Own and scale Natch’s export business across priority markets including USA, UAE, and Europe
- Identify, evaluate, and onboard :
- Importers
- Distributors
- Retail partners and specialty channels
- Drive the full export lifecycle :
- Lead generation and negotiations
- Pricing and commercial terms
- Forecasting, order planning, and repeat business
- Coordinate closely with operations, supply chain, finance, and compliance teams to ensure flawless execution
Represent Natch at :
International trade showsFMCG and food exhibitionsDistributor and buyer meetingsBuild long-term distributor partnerships with a focus on consistent, growing order volumesB. Institutional / Corporate Sales
Build and own the institutional sales channel , including :Hotels and hotel chainsAirlinesCorporate offices and pantriesRestaurants, QSRs, and foodservice groupsContract catering companiesOpen and manage large institutional relationships, including (or similar to) :Compass GroupSodexoOther global and domestic foodservice operatorsDrive pilots, trials, listings, and long-term commercial agreementsWork with internal teams to align product formats, pricing, and supply for institutional needsEnsure strong follow-through and execution with zero tolerance for delivery or documentation issuesC. Commercial & Strategic Ownership
Own revenue targets for exports and institutional salesBuild a predictable pipeline and visibility on future ordersContribute to strategic decisions on :Market prioritizationPricing and margin structureNew product opportunities relevant to export and institutional channelsAs the channel scales, help build and manage a small, high-performing teamCandidate Profile
Must-have Experience
6+ years experience in FMCG / Food & BeverageProven track record in exports , ideally across USA, Middle East, and EuropeHands-on experience with institutional / corporate salesPrior exposure to working with large foodservice or catering organizations (Compass, Sodexo, Aramark, ISS, or similar)Strong understanding of FMCG pricing, margins, distributor economics, and executionComfortable operating in a fast-moving, founder-led environmentSkills & Attributes
Strong commercial and negotiation skillsRelationship-builder who can operate at senior buyer and partner levelsHighly execution-oriented with strong attention to detailWilling to travel frequently and be on the groundEntrepreneurial mindset — ownership over outcomes, not just activityWhy This Role
Opportunity to own and scale two high-impact revenue channelsDirect exposure to founders and strategic decision-makingStrong existing traction with significant headroom for growthPlatform to build a meaningful international and institutional business from the ground up