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Process Coordinator Cum Client Relations Executive

Process Coordinator Cum Client Relations Executive

EFY ENTERPRISES PVT LTDINDIA
30+ days ago
Job description

To succeed in this role, you should be an excellent communicator. Ultimately, youll maintain strong relationships with our customers and clients. This job involves Outbound calling, customer query resolution through chat process and emails, and coordination and follow-up with employees for the important reports and data.

Job Role & Responsibilities

  • Building positive relationships with existing customer & clients
  • Out-bound calling for projects & Events
  • Regular Follow-up and feedback from clients & Customer
  • Handle Client & customer queries on Chat- Process
  • Regular and rigorous follow-ups
  • Maintain Daily trackers
  • Coordination with other team members and colleagues for the reports and data

Required Skills

  • Excellent communication skills English (verbal & Written)
  • Aptitude for fostering positive relationships
  • Teamwork
  • Customer-oriented mindset
  • Must have good Telephone etiquettes
  • Must be organized and hardworking
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    Client Coordinator • INDIA