Job descriptionMonitoring, installation, modification, testing, and servicing of network equipment.Assisting and training lower-level support PermanentsAbility to effectively balance priorities and customer needs during periods of outages or moments of degradation of servicesResolving networking / customer related concerns and issuesSupporting engineers in troubleshooting network instabilityCommunicating to customers and Leidos leadership of any impact to operational continuityPossessing a comprehensive understanding of network and device relationships