Program Manager

Job Title : Program Manager | Strategy & Ops (Retail) About Aramya : At Aramya, we’re redefining fashion for India’s underserved Gen X / Y women, offering size-inclusive, comfortable, and stylish ethnic wear at affordable prices. Launched in 2024, we have already achieved ₹40 Cr in revenue in our first year, driven by a unique blend of data-driven design, in-house manufacturing, and a proprietary supply chain. Today, with an ARR of ₹100 Cr, we’re scaling rapidly with ambitious growth plans for the future.Our vision is bold to build the most loved fashion and lifestyle brands across the world while empowering individuals to express themselves effortlessly. Backed by marquee investors like Accel and Z47, we’re on a mission to make high-quality ethnic wear accessible to every woman.

We’ve built a community of loyal customers who love our weekly design launches, impeccable quality, and value-for-money offerings. With a fast-moving team driven by creativity, technology, and customer obsession, Aramya is more than a fashion brand—it’s a movement to celebrate every woman’s unique journey. We’re looking for a passionate individual to join Our Team, setting up retail stores, ensuring operational excellence, and driving adherence to standard operating procedures (SOPs).

You’ll be at the heart of Aramya’s growth engine—driving seamless execution of new store openings, coordinating across teams, optimizing store performance, and enabling data-driven decision-making.

This role is ideal for someone who thrives in fast-paced environments, is highly organized, and brings a generalist mindset to retail and operations.

Key Responsibilities Program Execution & Store Rollout Drive end-to-end execution of store expansion initiatives (company-owned and franchise), coordinating across real estate, operations, marketing, and finance teams. Manage project timelines, dependencies, and escalation pathways to ensure on-time delivery. Assist in planning and executing store setups, managing vendor coordination for fixtures, signage, and infrastructure. Store Performance Optimization Analyse store metrics (footfall, conversions, AOV, etc.) to identify improvement areas. Design and execute in-store A / B experiments (layouts, fixtures, workflows) and provide actionable insights. Maintain documentation of learnings, SOPs, and best practices. Customer Insights & Retention Strategy Work on identifying behaviour patterns and repeat purchase drivers. Conduct NPS benchmarking studies and collaborate on strategies to boost in-store satisfaction. Support the development of systems to monitor and act on customer feedback. Operational Excellence & SOP Compliance Ensure brand standards are upheld across store setups and operations. Conduct regular audits and coordinate with retail teams to drive efficiency and adherence to SOPs.

Qualifications & Skills 1–3 years of experience in generalist roles in early or mid-stage start-ups. Bachelor’s degree in Business, Operations, Retail, or a related field. Strong project management and cross-functional coordination abilities. Excellent analytical, problem-solving, and communication skills. Highly organized, detail-oriented, and capable of managing multiple priorities. Proficiency in MS Office (Excel, PPT) and familiarity with POS and retail systems is a plus. Comfortable working in high-growth, fast-changing environments.

What We Offer Opportunity to be part of a fast-scaling fashion brand at the forefront of modern retail. High ownership role with real business impact and cross-functional exposure. Collaborative work culture with direct access to leadership.