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RentoMojo - Manager - Logistics
RentoMojo - Manager - LogisticsRentomojo • Pune, India
RentoMojo - Manager - Logistics

RentoMojo - Manager - Logistics

Rentomojo • Pune, India
30+ days ago
Job description

Logistic Manager.

Location Pune.

Experience Required 3-5 Years.

Role and Responsibilities :

The logistics Manager will be responsible for coordinating and managing the logistics operations in Bangalore.

Key Escalations :

  • Follow up and resolve customer escalations via email.
  • Conduct root cause analysis (RCA) and develop actionable solutions to prevent future issues.

Team Management :

  • Manage, train, and develop support staff to ensure high performance and professional growth.
  • Manage the Logistics Coordinator team to ensure smooth operations and effective communication.
  • Control attrition rates among delivery helpers through effective team engagement and support.
  • Warehouse Coordination :

  • Coordinate with the warehouse team to address and resolve errors and cancellations.
  • Ensure efficient and timely processing of orders and returns.
  • Order and Route Planning :

  • Develop alternative order plans in case of in-transit cancellations.
  • Ensure proper route planning and monitoring to optimize delivery efficiency and reduce costs.
  • Control route adherence and in-route cancellations to maintain delivery schedules.
  • Vendor and Cost Management :

  • Manage vendor agreements to ensure cost efficiency and reliable service.
  • Negotiate and maintain cost-effective logistics solutions with vendors.
  • Vehicle and Manpower Planning :

  • Plan and ensure the availability of vehicles required for deliveries.
  • Develop and implement manpower and daily task planning to meet operational needs.
  • Process Improvement :

  • Identify areas for process improvement within the logistics operations and implement changes to enhance efficiency.
  • Monitor and control in-transit damage and develop strategies to minimize occurrences.
  • Repair and Installation TAT Control :

  • Ensure timely repair and installation services by monitoring and controlling Turn-Around Time (TAT).
  • Escalation Handling :

  • Handle escalations effectively and ensure a systematic approach to resolving issues.
  • Conduct RCA and implement actionable plans to prevent Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  • Proven experience in logistics management or a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving abilities.
  • Proficiency in logistics software and Microsoft Office Suite.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong organizational and multitasking skills.
  • (ref : iimjobs.com)

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    Manager • Pune, India

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