Head of Sales

Responsibilities

• Develop and execute sales strategies to achieve resort revenue targets.
• Manage revenue optimization and pricing strategies to maximize occupancy and profit.
• Lead and supervise the resort sales team; allocate monthly and quarterly sales targets.
• Drive corporate, group, and wedding sales—build relationships with key clients and event planners.
• Oversee the sales process for MICE (Meetings, Incentives, Conferences, Events) and special packages.
• Plan and conduct regular team meetings to review targets, pipeline, and team performance.
• Monitor sales performance; provide guidance, support, and training to team members.
• Ensure proper time management and prioritize tasks to maximize productivity.
• Prepare and present weekly and monthly sales reports to management.
• Collaborate with the marketing team on campaigns and promotions to generate leads.
• Maintain and update sales databases, contracts, and client records.
• Address and resolve customer inquiries, complaints, and special requests professionally.
• Stay updated on market trends and competitor activity to identify new business opportunities.
• Ensure compliance with company policies, ethical standards, and industry regulations.