Moderator Specialist

Moderator Specialist – On-Site in Gurugram (Work From Office Only)

Location : Gurugram, India (Strictly On-Site)

Employment Type : Full-Time

Experience : 0-2 years (fresher graduates are welcome to apply)

Company Description

XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fashion and beauty space. We empower users to discover curated brands and services while helping entrepreneurs scale with the right tools, visibility, and support.

Role Description

As a Moderator Specialist, you’ll be the guardian of our community standards and content quality. You’ll review listings, media, and user interactions to ensure they align with our guidelines. You’ll also help shape our moderation policies and escalate issues that require deeper investigation or policy updates.

Responsibilities

• Review and approve or reject user-submitted listings, images, bios, and comments based on platform guidelines
• Monitor user activity for spam, scams, inappropriate content, or policy violations
• Flag and escalate high-risk or repeat violations to leadership or technical teams
• Collaborate with the customer support team to resolve user-reported issues
• Help refine and update moderation policies and workflows as the platform evolves
• Maintain a consistent tone and approach that reflects XO Bestie’s values of inclusivity, creativity, and community
• Track moderation trends and provide feedback to improve platform safety and user experience

Requirements

Why Join Us