Presales Engineer

Key Responsibilities

• Prepare and send quotations to customers.
• Book Sales Orders and prepare invoices, e-invoices, and e-way bills as per SOP.
• Follow up with customers for :
• Pending quotations
• Order execution formalities
• Pending payments
• Deliver high standards of customer service.
• Prepare MIS / WIP reports.
• Maintain engineers’ visit data and reports.
• Build and maintain relationships with internal and external clients for smooth execution.
• Ensure timelines are met and escalate gaps promptly.
• Generate MIS reports and take customer feedback.

Key Skills