Center Manager

JOB DESCRIPTION _ Branch Manager

Overall Handling the branch - looking after sales and operations

• Efficiently manage student walk-in inquiries and Cold Calling.
• Explain available IT courses and payment plans to candidates, addressing their questions and concerns.
• Follow up with candidates regarding course enrollment and payments.
• Make reminder calls for outstanding payments.
• Handling the team of counselors
• Looking after the P&L of the branch, operations, petty cash
• Ensuring that the batches are run smoothly on a daily basis.
• Manage the complete student admission process from start to end.
• Assess and optimize student recruitment strategies by analyzing their effectiveness.
• Greet and assist prospective students by handling paperwork, conducting interviews, and following up with emails and phone calls.
• Efficiently manage student walk-in inquiries and Cold Calling.
• Explain available IT courses and payment plans to candidates, addressing their questions and concerns.
• Follow up with candidates regarding course enrollment and payments.
• Make reminder calls for outstanding payments.
• Update and schedule upcoming batches, keeping all team members, trainers, and students informed.
• Meet targets set by the Branch Manager.
• Managing all the operational activities and day-to-day life-cycle of the institute such as batch formation and coordination, faculty coordination, classroom arrangement, etc.
• Collecting Feedbacks & Reviews from the students
• Working on Maximizing the Referrals.

Requirements :

Experience in education industry

Good communication and interpersonal skills, with a friendly and confident demeanor

Strong sales and negotiation skills, with the ability to persuade customers to buy our courses

Ability to multitask and manage time effectively