Customer Service Manager

Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links

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What You Should Know About This Job

Position : Customer Service Manager

Experience Required : 5-8 Years (preferably in the Insurance sector)

Location : Hyderabad

Salary Range : 8,00,000 - 10,00,000 per annum

About the Role :

We are seeking an experienced and customer-centric Customer Service Manager to lead and enhance our customer support operations in the insurance domain. The role demands managing customer service teams, ensuring exceptional post-sales support, resolving complex policy-related queries, and fostering long-term customer relationships critical to the insurance business.

Key Responsibilities :

Customer Support Operations :

Customer Relationship Management :

Regulatory Compliance & Risk Management :

Desired Candidate Profile :

About Us :

Providence India Insurance Broking Pvt Ltd

We are a composite broking company dealing in life insurance general insurance and reinsurance. Our founders include insurance company veterans and noted industrialists.

Our team includes experienced professionals and young talent. This gives both expertise and dynamism.

Our core values include professionalism, transparency, integrity, fairness and customer focus, innovation and technology orientation.

Our teams are not only talented and empowered but are also transparent, open and customer focused.