Talent.com
Instructional Design Consultant
Instructional Design ConsultantTuring • Bengaluru, Republic Of India, IN
Instructional Design Consultant

Instructional Design Consultant

Turing • Bengaluru, Republic Of India, IN
14 days ago
Job description

About Turing :

  • Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways : first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents;

and second, by applyingthat expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L

Role Overview :

We are seeking instructional design and enablement-focused professionals with hands-on experience in Merchant / Seller Training, Content Development, Knowledge Base Management, or Technical Documentation within a marketplace or B2B platform. This critical role supports the development and benchmarking of Large Language Models (LLMs) by designing and validating workflows that directly impact merchant learning efficiency, platform understanding, adherence to best practices, and overall success. The specialist will be crucial in recreating complex platform and policy scenarios to validate AI outputs and ensure educational content is accurate, scalable, and highly consumable.

What does day-to-day look like :

  • Accurately map and recreate complex merchant learning and support workflows, covering onboarding tutorials, new feature adoption guides, policy interpretation flows, knowledge base article creation / governance, and in-platform guidance (tooltips / flows).
  • Rigorously validate AI-generated outputs in educational scenarios, such as drafting help center articles, summarizing complex policies, creating chatbot responses for common merchant queries, and generating training modules, ensuring technical accuracy, brand consistency, and compliance with legal / platform rules.
  • Simulate critical merchant learning and discovery challenges, including :
  • Learning Path Simulation : Testing AI support for dynamic course recommendations, personalized guidance based on merchant performance, and scenario-based training exercises.
  • Content Discovery & Use : Validating AI reporting on article clarity, search relevance, and the effectiveness of knowledge base content in reducing support tickets.
  • Policy Interpretation Audits : Performing structured reviews to ensure AI output delivers unambiguous, compliant interpretations of complex merchant policies (e.G., return rules, listing standards).
  • Provide detailed, structured annotations and high-quality datasets derived from help center interactions, technical documentation, and training materials to continuously improve LLM training and evaluation for better educational content generation and platform guidance.
  • Requirements :

  • Proven experience (3+ years) in a hands-on role within Technical Writing, Content Strategy, Instructional Design, or Seller / Partner Training for a digital platform or marketplace.
  • High familiarity with industry-standard LMS (Learning Management Systems), CMS (Content Management Systems), Knowledge Base Platforms (e.G., Zendesk Guide, Confluence), or authoring tools used for technical documentation and content governance.
  • Exceptional attention to detail with a strong focus on content accuracy, clarity, and the merchant learning experience (LX). Ability to identify AI shortcomings that result in confusing, misleading, or non-compliant educational material.
  • Conceptual understanding of how usage data, search queries, and support deflection rates are used for training and evaluating Machine Learning models (LLMs) to drive better educational outcomes.
  • Excellent written English required for creating precise, training-quality instructional content and meticulously validating the technical accuracy and pedagogical soundness of AI-generated learning materials.
  • Perks of Freelancing With Turing :

  • Work in a fully remote environment.
  • Opportunity to work on cutting-edge AI projects with leading LLM companies.
  • Potential for contract extension based on performance and project needs.
  • Offer Details :

  • Commitments Required : 40 hours per week with overlap 4 hours with PST
  • Engagement type : Contractor assignment(no medical / paid leave)
  • Duration of contract : 1 month possibility to extend
  • Location : India, Bangladesh, Egypt, Kenya, Mexico, Ghana, Nigeria, and Turkey.
  • Evaluation Process :

  • Shortlisting based on qualifications and relevant professional experience.
  • Know amazing talent? Refer them at turing.Com / referrals, and earn money from your network.

    Create a job alert for this search

    Design Consultant • Bengaluru, Republic Of India, IN

    Related jobs
    Instructional Designer

    Instructional Designer

    ieng Group • Bangalore, IN
    We are hiring an experienced Instructional Designer for a 3-month remote contract.The role involves creating engaging onboarding, training, and awareness content, including mobile learning solution...Show more
    Last updated: 6 days ago • Promoted
    Senior Instructional Designer

    Senior Instructional Designer

    Our English LLC • Bengaluru, IN
    To awaken the world’s love for learning by building the most inspiring education platform of our time—where every lesson is powered by excellence, every game by joy, and every learner by AI.We begi...Show more
    Last updated: 5 days ago • Promoted
    Instructional Design and Technology Associate

    Instructional Design and Technology Associate

    ZeOmega • Bengaluru, Republic Of India, IN
    We are seeking a highly motivated and detail-oriented Instructional Designer Intern to join our team.This internship provides an excellent opportunity to gain experience in instructional design, pr...Show more
    Last updated: 23 days ago • Promoted
    Design Faculty

    Design Faculty

    Presidency University Bangalore • Bengaluru, Republic Of India, IN
    Master’s Degree in Product / Industrial / Transportation / UX Design or related field from a recognized institution.Strong portfolio demonstrating professional practice, innovative design solutions, and ...Show more
    Last updated: 15 hours ago • Promoted • New!
    Interior Design Consultant

    Interior Design Consultant

    HomeLane • Bengaluru, Karnataka, India
    Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.Collaborate with the customer, understand their requirements, and give them the ...Show more
    Last updated: 30+ days ago • Promoted
    Instructional Design Specialist

    Instructional Design Specialist

    Randstad Enterprise • Bengaluru, Republic Of India, IN
    The Training / Learning & Development team is responsible for the creation, development, and execution of all training within the Google account. They support all RPO / BPO delivery teams within the acc...Show more
    Last updated: 10 days ago • Promoted
    Instructional Designer

    Instructional Designer

    Arthan • Bengaluru, Karnataka, India
    Arthan is supporting a partner organization in hiring for an experienced and mission-driven Instructional Designer to join Learning & Content team. The role involves designing and developing innovat...Show more
    Last updated: 10 days ago • Promoted
    Consultant - Solution Design

    Consultant - Solution Design

    Infosys BPM • Bengaluru, India
    We are hiring for Consultant - Solution Design at Bengaluru location.Please find below Job Description for your reference : . This role encompasses of following things.Brings the industry domain relev...Show more
    Last updated: 23 days ago • Promoted
    Instructional Designer

    Instructional Designer

    Mount Talent Consulting Pvt Ltd. • Bengaluru, Karnataka, India
    Must have skills : Instructional Design OR Storyboarding OR Articulate Storyline.Good to have skills : Whatfix, walk me, ADDIE model. Educational Qualification : Any Bachelors Fulltime.Collaborate with...Show more
    Last updated: 30+ days ago • Promoted
    Instructional Designer

    Instructional Designer

    Blue Carrot • Bengaluru, IN
    Blue Carrot (https : / / bluecarrot.We help organizations drive meaningful change by solving learning challenges — from unlocking employee motivation to building new skills and changing behaviors.Wheth...Show more
    Last updated: 1 day ago • Promoted
    GN-T&O-Instructional Design-Consultant

    GN-T&O-Instructional Design-Consultant

    Confidential • Bengaluru / Bangalore, India
    Job Title - Instructional Design – Consultant.Management Level : 9- Consultant.Location : Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai. Instructional Design OR Storyboarding OR Ar...Show more
    Last updated: 16 days ago • Promoted
    Instructional Designer

    Instructional Designer

    ZeOmega • Bengaluru, Karnataka, India
    We are seeking a highly motivated and detail-oriented Instructional Designer Intern to join our team.This internship provides an excellent opportunity to gain experience in instructional design, pr...Show more
    Last updated: 23 days ago • Promoted
    Hiring For Digital Solutions Design Consultant / Senior Consultant for F&A

    Hiring For Digital Solutions Design Consultant / Senior Consultant for F&A

    Infosys BPM • Bengaluru, Karnataka, India
    We are Hiring for Digital Solutions Design Consultant / Senior Consultant for F&A Domain at Pune & Bangalore.Please use below link to apply and register your application. ReferenceCode=PROGEN-EXTERN...Show more
    Last updated: 21 days ago • Promoted
    Curriculum Design Specialist

    Curriculum Design Specialist

    Mount Talent Consulting Pvt Ltd. • Bengaluru, Republic Of India, IN
    Must have skills : Instructional Design OR Storyboarding OR Articulate Storyline.Good to have skills : Whatfix, walk me, ADDIE model. Educational Qualification : Any Bachelors Fulltime.Collaborate with...Show more
    Last updated: 30+ days ago • Promoted
    Client-Focused Design Consultant

    Client-Focused Design Consultant

    Livspace • Bengaluru, Republic Of India, IN
    The ideal candidate will have excellent creative thinking skills and be able to create designs based on conversations with a client. The candidate should be confident communicating regularly with th...Show more
    Last updated: 3 days ago • Promoted
    Instructional Design Consultant

    Instructional Design Consultant

    Confidential • Bengaluru / Bangalore, India
    Associate Consultant / Consultant with instructional design background for our Consulting practice.Together with the Functional Manager and Subject Matter Experts, understand the business problem, ta...Show more
    Last updated: 6 days ago • Promoted
    Senior Instructional Designer (Learning Experience)

    Senior Instructional Designer (Learning Experience)

    Airtribe • Bengaluru, Karnataka, India
    Location : Bangalore (HSR Layout) – in-office collaboration.Experience : 2–5 years in curriculum or instructional design. Joining : Immediate to within 30 days.Want to design learning experiences that ...Show more
    Last updated: 23 days ago • Promoted
    Design Solutions Consultant

    Design Solutions Consultant

    HomeLane • Bengaluru, Republic Of India, IN
    Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization.Collaborate with the customer, understand their requirements, and give them the ...Show more
    Last updated: 30+ days ago • Promoted