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Candidate Support Intern

Candidate Support Intern

Skill VedaDelhi, IN
11 days ago
Job description

Job Role : Candidate Support Intern(Job + PGDM Program)

Location : Remote

Compensation : INR 21,000(Gross)

PGDM Fee Deduction : INR 6,600

Professional Tax : INR 200

Net take home : INR 14,200

Post PGDM CTC : 3.5LPA+Benefits (Confirmation will be depending on performance & need)

Enrollment in the PGDM program is mandatory and non-negotiable. The fee is deducted monthly from your salary (₹6,666 / month) in a convenient EMI structure for 12 months.

As a Candidate Support Intern , you will play a crucial role in managing candidate

communications, verifying documentation, and ensuring that all candidate interactions are

handled with professionalism and empathy. Your role will be a blend of customer support and

candidate outreach, focusing on resolving issues and enhancing the overall candidate

experience.

About Company / Benefits

  • Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free
  • Tele doctor consultations with 15 different specialities for you and your family members

including Mental Health.

  • Learning & development budget ( Up to Rs. 21,000 / -)
  • Work from anywhere effortlessly with our remote setup perk : Rs. 10,000. Decide how
  • you want to use this. Yours to keep.

  • Work from anywhere - no location preferred. We have people working from 85 different
  • cities in the country. Truly India. You can even work from a beach, hill or just a city.

  • Earn EngageWith points for recognitions from team members, and special events like
  • anniversaries and birthdays, which can be redeemed for various rewards and

    recognitions.

    Responsibilities :

  • Be a candidate champion, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating
  • clearly if additional information is required.

  • Educate candidates on the documentation process, providing guidance and support to
  • ensure they understand the requirements.

  • Document candidate interactions and feedback to identify trends and areas for
  • improvement in the candidate experience.

  • Collaborate with cross-functional teams to address candidate needs and enhance the
  • overall experience.

  • Create and maintain support documentation to streamline common and recurring
  • questions.

  • Assist Candidate Success Managers with tasks such as updating candidate information
  • and informing internal teams of any escalated issues.

  • Handle level 1 escalations that require a solid understanding of our documentation and
  • candidate support processes.

    What We're Looking For :

    High Agency : You take initiative, make decisions, and tackle challenges proactively.

    Communication Champion : You communicate with clarity, professionalism, and empathy.

    Detail Detective : You have a keen eye for detail and excel at solving problems.

    Tech Savvy : You are comfortable with Google Sheets and eager to learn new software tools.

    Team Player : You collaborate enthusiastically and are always eager to learn and grow.

    Requirements :

  • Strong written and verbal communication skills.
  • Basic understanding of customer support and / or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Please Note :

  • This is a full time internship opportunity so expect to work for 9 hours including 1 hour
  • of break and you should be available for a minimum duration of 9 months.

    Shift Structure :

  • 6-Day Workweek : This is a fast-paced, full-time internship where you’ll work six days a
  • week Monday - Saturday.

  • Night Shifts & Weekends : While not a regular requirement, there may be times when
  • you'll need to work night shifts or Sundays. When that happens, you'll be compensated

    for your extra efforts.

  • Overtime (OT) : If you’re required to work on Sundays or night shifts, you’ll receive
  • overtime pay as per company policy. Your time and hard work will be recognized and

    rewarded!

  • Work Hours : You’ll be working 9 hours a day, with a 1-hour break to recharge. It’s all
  • about balancing productivity with well-being.

    You can share your resume on toshika@skillveda.ai as well

    Create a job alert for this search

    Intern • Delhi, IN

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