Graduate Trainee - Sales

Job Description

The digital sales team are responsible for engaging with existing customers and driving expansion revenue in the digital segment, which is a high volume and velocity business. You will be working with small and medium sized businesses and identifying opportunities to up-sell and cross-sell different offerings to them. You will be expected to understand the customer's requirements and collaborate with internal teams to help ensure a smooth sales process.

Qualifications

We’re hiring fresh graduates from the 2025 batch who are keen to start their career in a sales role at a fast-growing product company.

What we look for :

• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity and openness to learning new technologies.
• Ability to thrive in a fast-paced performance-driven environment.
• Flexibility to work in different shifts based on business needs (This is  absolutely mandatory  because shifts and regions will be allocated based on business requirements).
• Internship experience in a B2B / product company or prior exposure to customer support (This is good to have,  not mandatory ).
• No standing arrears.

Additional Information

Please note this is an on-site role that requires an in-office presence 5 days / week (Mon-Fri).

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.