Senior Manager Client Experience

Role : Senior Manager Designation :

Senior Manager Client Experience

Location : Mumbai

Reporting to :

Vice President Client Experience

Overview

is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say were the human-first agency.

We turned 5 this year and have lots to be proud of. Weve consistently outperformed the PR market, are one of the fastest-growing mid-sized agency brands globally, a top 60 firm by revenue, and last year (2023) was our most award-winning year ever.

Part of IPG and a member of The Weber Shandwick Collective, weve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the worlds most recognised company names in technology, fashion, digital, healthcare, and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industrys leading communications networks.

Our vision has never been about being the biggest, or even the fastest growing (thats a happy by-product). Its about being the kind of agency that the best talent wants to work for, which truly enables everyone to be their best. Human-first.

Our Values :

• CURIOSITY We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions.
• INCLUSION We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias.
• COURAGE We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made.
• IMPACT We strive to make a meaningful difference in everything we do. Because we owe it to our people, our clients, and the world.

About the opportunity : What will you do?

You will be a good fit if you

Note from the team

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