Role : Project Manager
Exp : 7+ Years
Location : Bangalore, Noida, Chennai
Shift : US Shift
Registration link : https : / / forms.microsoft.com / r / XHNnfeZpps
Job Summary :
As a Project Manager, you will be responsible for end-to-end project management. This includes working directly with customers and ensuring their satisfaction by delivering high-quality projects on time. You will be expected to manage multiple projects of varying sizes and mentor team members to drive the best outcomes. The role is customer-facing, requiring strong communication skills and an engaging presence. In certain cases, you may also be involved in the pre-sales stage of the project.
Roles and Responsibilities :
- Lead and develop project plans for medium to large projects.
- Oversee multiple large to extra-large projects with guidance from a senior project lead.
- Ensure customer satisfaction in terms of product quality, functionality, and timely delivery.
- Provide and implement recommendations to support successful project completion.
- Operate with limited supervision, with discretion to achieve assigned goals and objectives.
- Maintain regular and proactive communication with customers to address concerns promptly.
- Participate in organizational and departmental initiatives as required.
- Provide detailed and accurate customer and project reporting.
- Represent the project team during executive-level customer communications and updates.
- Coach and mentor junior or less experienced project managers.
- Manage project finances and ensure budget adherence.
- Ensure that all project governance meetings are conducted in line with contractual requirements.
- Support pre-sales activities as needed.
Skills, Knowledge, and Abilities :
Communication : Strong and proactive verbal and written communication skills.Customer Management : Direct customer interaction with an engaging and professional demeanor.Organizational Skills : Excellent time management and the ability to prioritize effectively.Analytical Abilities : Skilled in data validation and project reporting.Interpersonal Skills : Ability to coach and mentor peers, results-driven, and a fast learner.Technical Tools : Proficiency in MS Office (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, and Webex.Systems Knowledge : Familiarity with project management and time tracking systems, as well as internal client systems.Education Requirements :
Preferred : Bachelor's degree in a related field.Professional Certifications :
Mandatory : PRINCE2, PMP, Certified Scrum Master (CSM), or a Master’s in Project Management (or equivalent).Preferred : ITIL V4 Foundation certification (or equivalent).Additional Role Requirements :
Minimum of 7 years of overall professional experience.At least 2 years of experience as a Project Manager in a US or European telecom environment.At least 4 years of experience as a Project Manager in another domain.