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Project Manager

Project Manager

HCLTechBengaluru, Karnataka, India
14 days ago
Job description

Role : Project Manager

Exp : 7+ Years

Location : Bangalore, Noida, Chennai

Shift : US Shift

Registration link : https : / / forms.microsoft.com / r / XHNnfeZpps

Job Summary :

As a Project Manager, you will be responsible for end-to-end project management. This includes working directly with customers and ensuring their satisfaction by delivering high-quality projects on time. You will be expected to manage multiple projects of varying sizes and mentor team members to drive the best outcomes. The role is customer-facing, requiring strong communication skills and an engaging presence. In certain cases, you may also be involved in the pre-sales stage of the project.

Roles and Responsibilities :

  • Lead and develop project plans for medium to large projects.
  • Oversee multiple large to extra-large projects with guidance from a senior project lead.
  • Ensure customer satisfaction in terms of product quality, functionality, and timely delivery.
  • Provide and implement recommendations to support successful project completion.
  • Operate with limited supervision, with discretion to achieve assigned goals and objectives.
  • Maintain regular and proactive communication with customers to address concerns promptly.
  • Participate in organizational and departmental initiatives as required.
  • Provide detailed and accurate customer and project reporting.
  • Represent the project team during executive-level customer communications and updates.
  • Coach and mentor junior or less experienced project managers.
  • Manage project finances and ensure budget adherence.
  • Ensure that all project governance meetings are conducted in line with contractual requirements.
  • Support pre-sales activities as needed.

Skills, Knowledge, and Abilities :

  • Communication : Strong and proactive verbal and written communication skills.
  • Customer Management : Direct customer interaction with an engaging and professional demeanor.
  • Organizational Skills : Excellent time management and the ability to prioritize effectively.
  • Analytical Abilities : Skilled in data validation and project reporting.
  • Interpersonal Skills : Ability to coach and mentor peers, results-driven, and a fast learner.
  • Technical Tools : Proficiency in MS Office (Excel, PowerPoint, Outlook), Google Suite, SharePoint, Adobe, and Webex.
  • Systems Knowledge : Familiarity with project management and time tracking systems, as well as internal client systems.

    • Education Requirements :

  • Preferred : Bachelor's degree in a related field.

    • Professional Certifications :

  • Mandatory : PRINCE2, PMP, Certified Scrum Master (CSM), or a Master’s in Project Management (or equivalent).
  • Preferred : ITIL V4 Foundation certification (or equivalent).

    • Additional Role Requirements :

  • Minimum of 7 years of overall professional experience.
  • At least 2 years of experience as a Project Manager in a US or European telecom environment.
  • At least 4 years of experience as a Project Manager in another domain.
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    Project Manager • Bengaluru, Karnataka, India