Description
The Senior Account Manager is responsible for overseeing the management of moderate to highly complex accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Serves assigned territory / client with moderate to highly complex variables in geography and / or customer complexity. Must successfully manage the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable. Independent and results-driven individual drives success through persuasion versus prescriptive process. Resolves moderate to complex client issues, research problems, and makes recommendations for potential product enhancements or modifications. Explores various sales channels to improve sales performance. May provide guidance to more junior staff, as needed.
Role and Key Responsibilities :
Location :
IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors
Language Requirements :
English (Required)
Time Type : Full time
Sr Account Manager • IND Gurugram, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th Floors