ServiceNow Technical Architect – FSO Certified (Banking & Capital Markets)
Remote
6 Months of Contract (with very high possibility of extension or conversion into Full Time)
Industry : Financial Services, Banking, and Capital Markets (BCM)
Job Summary :
We are seeking an accomplished ServiceNow Technical Architect with strong experience delivering enterprise-wide solutions in the Banking and Capital Markets (BCM) domain. The ideal candidate will be FSO certified and have a proven track record of implementing FSO-aligned architectures and processes using the ServiceNow platform. This role involves leading large-scale ServiceNow transformations, driving platform strategy, and ensuring alignment with regulatory and business priorities across financial services organizations.
Key Responsibilities :
- Architect and lead the implementation of ServiceNow solutions across modules such as ITSM, ITOM, IRM / GRC, SecOps, CMDB, and custom applications.
- Design and implement FSO-aligned digital workflows on the ServiceNow platform tailored for BCM clients.
- Provide strategic architectural direction for ServiceNow integrations with core banking, ERP, and cloud platforms.
- Define enterprise-wide ServiceNow architecture, governance, and development standards to ensure scalability, security, and compliance.
- Work with cross-functional teams to design and automate business processes across IT, risk, security, and operations functions.
- Leverage FSO templates and frameworks to ensure solutions align with industry best practices and regulatory requirements (e.g., SOX, Basel III, GDPR).
- Serve as the primary technical lead in ServiceNow delivery for BCM clients, including planning, stakeholder engagement, solution design, and quality assurance.
- Lead ServiceNow roadmap planning, innovation, and platform expansion based on evolving client needs.
- Support pre-sales and solutioning activities, including technical presentations, architecture documentation, and effort estimation.
Required Qualifications :
8+ years of hands-on ServiceNow architecture and implementation experience.FSO certification (SAP, Oracle, or equivalent) with strong understanding of financial services operations.Demonstrated experience in delivering ServiceNow solutions to Banking and Capital Markets (BCM) clients.Expertise in ServiceNow modules including ITSM, IRM / GRC, CMDB, ITOM, SecOps, and custom scoped apps.Proven ability to define technical architecture and platform strategy across large, regulated enterprises.Strong understanding of compliance, risk, and governance requirements in financial services.Experience in integration of ServiceNow with external systems such as ERP, CRM, identity platforms, and data lakes.Excellent client-facing communication and leadership skills.