Job Description : AI Solution Architect
Location : Hyderabad, India
Experience : 5+ Years in AI Solution Architecture & Presales
Type : Full-Time
About Us :
Join our fast-growing stealth-mode AI startup, where we are building cutting-edge AI solutions that transform businesses. We are looking for an experienced AI Solution Architect to lead presales, design technical solutions, and oversee successful delivery of AI-driven applications. This role is ideal for someone with expertise in Contact Center AI Automation, Conversational AI, and Support AI solutions who thrives in a fast-paced environment.
Responsibilities :
- Lead AI solution architecture design and development for enterprise clients, ensuring alignment with business needs.
- Engage in presales activities , including client meetings, technical presentations, and proposal creation.
- Design and propose AI-based solutions for Conversational AI, Contact Center AI, and Support AI applications .
- Work closely with sales and business teams to translate customer requirements into scalable AI solutions.
- Oversee the implementation and delivery of AI solutions, ensuring best practices in MLOps, scalability, and performance optimization.
- Collaborate with cross-functional teams, including data scientists, engineers, and product managers, to drive innovation.
- Conduct technical deep-dives, POCs, and architecture reviews with customers.
- Stay updated with the latest AI trends and technologies to provide state-of-the-art solutions.
Qualifications :
Educational Background : Bachelor's or Master’s in Computer Science, AI, or related field.Experience : 5+ years in AI solution architecture, presales, or technical consulting.Technical Expertise : Strong knowledge of AI / ML frameworks such as TensorFlow, PyTorch, OpenAI, and cloud-based AI platforms (AWS, Azure, GCP).Domain Knowledge : Prior experience in Contact Center AI, Conversational AI, or Support AI automation is highly preferred.Solutioning & Delivery : Proven ability to design scalable AI solutions and drive end-to-end implementation.Presales Exposure : Ability to engage with customers, present technical solutions, and create proposals / RFPs.MLOps & Deployment : Experience with AI / ML model deployment, APIs, and integration with enterprise systems.Communication Skills : Strong ability to communicate complex AI concepts to both technical and non-technical stakeholders.Preferred Skills :
Exposure to AI-powered chatbots, voice assistants, and NLP-based automation.Experience working with enterprise clients in AI transformation initiatives.Hands-on expertise in integrating AI with CRM, IVR, and cloud-based contact center solutions.Familiarity with regulations and compliance in AI-driven customer support.