Sr. Associate-AR

Key Responsibilities

Customer Focus

Accurately manage customer master creation updates and amendments.

Resolve customer payment discrepancies promptly.

Issue customer statements and account reconciliations.

Liaise with customers and onshore teams regarding outstanding receivables.

Financial Responsibilities

Execute end-to-end AR operations in compliance with internal financial controls.

Perform bank reconciliations and validate payment postings.

Review reconciliation reports and rectify discrepancies.

Provide financial data and supporting documents for internal / external audits.

Prepare receivables reports outstanding summaries and aging analysis.

Process & Operational Excellence

Process invoices receipts and bank statement entries within timelines.

Monitor AR aging and follow up on overdue payments.

Support monthly AR closing activities and reporting.

Review daily work of checkers and ensure accuracy.

Act as an SME to support and train team members.

Assist in process transitions KT sessions and stabilization phases.

Create and update SOPs manuals and process workflow documents.

Identify automation opportunities and improve process efficiency.

Monitor SLAs KPIs and drive operational improvements.

Collaborate with stakeholders for workflow enhancements and issue resolution.

Team Support & Leadership

Support the Team Lead in daily task allocation and workflow management.

Participate in daily huddles and performance reviews.

Mentor junior team members to enhance capability and process knowledge.

Process Transition & Knowledge Management

Support transition governance and documentation activities.

Participate in KT sessions and ensure effective process handover.

Document best practices and learnings.

Governance & Compliance

Follow risk-control frameworks and service governance guidelines.

Maintain audit-ready documentation and ensure 100% compliance.

Work with support functions to resolve operational challenges.

Learning & Development

Coach and guide junior associates.

Stay updated on AR / OTC best practices and industry standards.

Contribute to continuous improvement and learning initiatives.

Key Outputs / Deliverables

Accurate processing of AR transactions and reconciliations

Compliance with financial controls and audit requirements

Timely resolution of disputes and customer queries

Meeting SLAs for invoicing receivables and closing activities

Effective mentorship and knowledge sharing

Successful process transitions

Workflow improvements and increased efficiency

Technical & Functional Competencies

Educational Qualifications

Graduate / Postgraduate in Commerce

Basic MS Office certification

Key Skills

CCTV,Airport Security,Analysis,Higher Education,Jewellery,Jboss

Employment Type : Full Time

Experience : years

Vacancy : 1