SAP BASIS HANA Admin

We are looking for professionals with SAP Basis experience.

Successful candidates will be part of a team providing world class IT support and services to our customers. They will have the opportunity to interact and work with highly competent and motivated individuals to provide value added IT services

As a SAP Basis Support Specialist, your responsibilities will include :

• Providing service delivery to the required service levels
• Providing reactive support for customers of the service, and to introduce measures to reduce reactive work.
• Providing proactive support, through effective capacity planning and change management.
• Handling escalations from customers / other teams, about technical issues.
• Configuration and administration of large scale global and regional SAP systems.
• Plan, execute and follow up SAP projects under your responsibility

Communication / language skills

Capacity to communicate information within the team effectively

Attention to detail and strong interpersonal, communication, training and organizational skills required as well as the ability to work effectively in a team

Ability to make effective and excellent interpersonal and customer relations

Must have a strong customer service orientation

Good verbal and written English communication skills

TECHNICAL SKILLS

Candidates with the following skills will be at an added advantage :

Required Knowledge

Educational background : University degree (Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems etc.) or equivalent experience in IT or relevant business area.

Good understanding of ITIL, Service standard processes (certification preferred)