We are seeking a highly skilled and proactive Senior Engineer to join our Digital & Technology (D&T) team within the Supply & Procurement function.
This role involves delivering Business As Usual (BAU) support for procurement applications such as Coupa, SAP Concur, Onetrust, and Icertis, while driving efficiency in our Source-to-Pay (STP) and Procurement operations.
The ideal candidate will possess strong technical expertise, a deep understanding of procurement processes, and the ability to collaborate effectively with cross-functional teams.
Key Responsibilities :
- Provide second-level support for procurement applications, addressing complex issues and ensuring minimal disruption to business operations.
- Lead the implementation of enhancements and new features in Coupa, ensuring alignment with business requirements and seamless integration with existing systems.
- Collaborate with Product Managers, Application Architects, and Software Engineers to resolve issues and implement improvements.
- Serve as a domain expert in STP & Procurement, Travel & Expenses, providing guidance on processes and system Leverage standard processes to design, implement, and support configuration / development for Source-to-Pay, Travel & Expense business processes in Coupa and SAP Concur.
- Maintain a strong understanding of procurement, sourcing, accounts payable, e-invoicing, and vendor master data management.
- Work in a DevOps environment to support enhancements and releases, adhering to Agile principles and frameworks such as Scrum and Kanban.
- Manage the Product Backlog, prioritizing work items to maximize value delivery.
- Prepare functional / technical specifications and lead localization / functional configuration, testing, and cutover for each implementation.
- Collaborate with cross-functional teams, including Operations, to resolve issues and ensure alignment with business objectives.
- Track and stay informed about new product enhancements and roadmaps to drive sustainable solution design and value realization.
- Deliver pioneering functional specifications or configuration documents to support system improvements.
Required Qualifications :
Minimum of 8 years of total experience, with at least 3 years of relevant experience in applications such as Coupa, SAP Concur, Onetrust TPRM (procurement, sourcing, e-invoicing, and Supplier Information Management, Travel & Expenses, Supplier Risk Management).Strong BAU support experience, handling sophisticated issues independently.Proven experience in implementing and configuring new features in Coupa.Familiarity with ITIL concepts and practices.Experience with SAP ECC / SAP S4 and integration elements of Coupa / Concur-SAP integration.Knowledge of Coupa APIs is highly desirable.Proficiency in configuring and supporting procurement applications, including Coupa, SAP Concur, Onetrust, and Icertis.Experience with system integrations and data flow management between procurement applications and ERP systems.Strong understanding of procurement processes and best practices.Experience with other procurement cloud applications (SaaS) in addition to Coupa, such as SAP Concur, Onetrust TPRM, and Icertis CLM.Prior experience in a DevOps Engineer or similar role within an Agile environment.Experience with Client-specific implementations and processesref : hirist.tech)