Senior Engineer - Applications Support

We are seeking a highly skilled and proactive Senior Engineer to join our Digital & Technology (D&T) team within the Supply & Procurement function.

This role involves delivering Business As Usual (BAU) support for procurement applications such as Coupa, SAP Concur, Onetrust, and Icertis, while driving efficiency in our Source-to-Pay (STP) and Procurement operations.

The ideal candidate will possess strong technical expertise, a deep understanding of procurement processes, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities :

• Provide second-level support for procurement applications, addressing complex issues and ensuring minimal disruption to business operations.
• Lead the implementation of enhancements and new features in Coupa, ensuring alignment with business requirements and seamless integration with existing systems.
• Collaborate with Product Managers, Application Architects, and Software Engineers to resolve issues and implement improvements.
• Serve as a domain expert in STP & Procurement, Travel & Expenses, providing guidance on processes and system Leverage standard processes to design, implement, and support configuration / development for Source-to-Pay, Travel & Expense business processes in Coupa and SAP Concur.
• Maintain a strong understanding of procurement, sourcing, accounts payable, e-invoicing, and vendor master data management.
• Work in a DevOps environment to support enhancements and releases, adhering to Agile principles and frameworks such as Scrum and Kanban.
• Manage the Product Backlog, prioritizing work items to maximize value delivery.
• Prepare functional / technical specifications and lead localization / functional configuration, testing, and cutover for each implementation.
• Collaborate with cross-functional teams, including Operations, to resolve issues and ensure alignment with business objectives.
• Track and stay informed about new product enhancements and roadmaps to drive sustainable solution design and value realization.
• Deliver pioneering functional specifications or configuration documents to support system improvements.

Required Qualifications :

ref : hirist.tech)