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Senior Engineer - Applications Support

Senior Engineer - Applications Support

Varite IndiaBangalore
30+ days ago
Job description

We are seeking a highly skilled and proactive Senior Engineer to join our Digital & Technology (D&T) team within the Supply & Procurement function.

This role involves delivering Business As Usual (BAU) support for procurement applications such as Coupa, SAP Concur, Onetrust, and Icertis, while driving efficiency in our Source-to-Pay (STP) and Procurement operations.

The ideal candidate will possess strong technical expertise, a deep understanding of procurement processes, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities :

  • Provide second-level support for procurement applications, addressing complex issues and ensuring minimal disruption to business operations.
  • Lead the implementation of enhancements and new features in Coupa, ensuring alignment with business requirements and seamless integration with existing systems.
  • Collaborate with Product Managers, Application Architects, and Software Engineers to resolve issues and implement improvements.
  • Serve as a domain expert in STP & Procurement, Travel & Expenses, providing guidance on processes and system Leverage standard processes to design, implement, and support configuration / development for Source-to-Pay, Travel & Expense business processes in Coupa and SAP Concur.
  • Maintain a strong understanding of procurement, sourcing, accounts payable, e-invoicing, and vendor master data management.
  • Work in a DevOps environment to support enhancements and releases, adhering to Agile principles and frameworks such as Scrum and Kanban.
  • Manage the Product Backlog, prioritizing work items to maximize value delivery.
  • Prepare functional / technical specifications and lead localization / functional configuration, testing, and cutover for each implementation.
  • Collaborate with cross-functional teams, including Operations, to resolve issues and ensure alignment with business objectives.
  • Track and stay informed about new product enhancements and roadmaps to drive sustainable solution design and value realization.
  • Deliver pioneering functional specifications or configuration documents to support system improvements.

Required Qualifications :

  • Minimum of 8 years of total experience, with at least 3 years of relevant experience in applications such as Coupa, SAP Concur, Onetrust TPRM (procurement, sourcing, e-invoicing, and Supplier Information Management, Travel & Expenses, Supplier Risk Management).
  • Strong BAU support experience, handling sophisticated issues independently.
  • Proven experience in implementing and configuring new features in Coupa.
  • Familiarity with ITIL concepts and practices.
  • Experience with SAP ECC / SAP S4 and integration elements of Coupa / Concur-SAP integration.
  • Knowledge of Coupa APIs is highly desirable.
  • Proficiency in configuring and supporting procurement applications, including Coupa, SAP Concur, Onetrust, and Icertis.
  • Experience with system integrations and data flow management between procurement applications and ERP systems.
  • Strong understanding of procurement processes and best practices.
  • Experience with other procurement cloud applications (SaaS) in addition to Coupa, such as SAP Concur, Onetrust TPRM, and Icertis CLM.
  • Prior experience in a DevOps Engineer or similar role within an Agile environment.
  • Experience with Client-specific implementations and processes

    • ref : hirist.tech)

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    Application Support Engineer • Bangalore