VP- Infrastructure (Cloud) VMware

Roles and Responsibilities Oversee the performance and ensure the availability of IT infrastructure round the clock with

minimum downtime

Liaison with the respective vendors or Tech Infra Upgrade and upscaling teams for L3 issues

resolution and take necessary measures to prevent similar occurrences in future

Work out the plans with the referred teams to implement the appropriate changes for

avoiding similar observed L3 issues in the future post detailed analysis of the proposed

solutions

Undertake appropriate changes and decrease downtime of the networks while implementing

any change

Oversee the day-to-day delivery, upgradation / enhancements as well as change activities for

IT Infrastructure to ensure smooth and seamless functioning of business activities with

minimum downtime

Ensures compliance of all the assets with adequate controls in place in coordination with

internal and external audits, including licensing compliance

Supervise BIA, SOPs and Process document reviews to ensure minimum downtime for the

IT infrastructure

Support infrastructure resilience testing of use cases for Development and resilience

Engineering