Talent.com
Associate Director, Transformation, Innovation, and Business Excellence, GCH
Associate Director, Transformation, Innovation, and Business Excellence, GCHConfidential • Bengaluru / Bangalore, India
Associate Director, Transformation, Innovation, and Business Excellence, GCH

Associate Director, Transformation, Innovation, and Business Excellence, GCH

Confidential • Bengaluru / Bangalore, India
9 days ago
Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Position Summary : The Associate Director, Transformation, Innovation, and Business Excellence for the Global Content Hub (GCH) at LCCI will provide strategic insights and drive innovation and operational excellence for the GCH organization. This role will support senior leadership with effective decision-making, project management, and execution of strategic initiatives across all capabilities of GCH at LCCI. The role is also responsible for streamlining high-importance projects and conducting leadership level internal and external initiatives that have significant impact on the function's business objectives.

The ideal candidate will possess extensive experience in pharmaceutical marketing operations, exceptional leadership skills, and a collaborative approach to working with cross-functional teams. This role will engage with both medical and commercial leadership to implement their respective global content strategies for content execution.

As a strategic leader across both domains, the role will drive synergies, streamline operations, and deliver integrated solutions that align with corporate objectives.

Key Responsibilities

Strategic Leadership

  • Lead development, communication, and implementation of transformation and strategic planning to deliver on business goal and objectives
  • Lead innovation and drive process and operational excellence by owning critical initiatives and strategic projects
  • Develop and monitor key performance indicators, regularly evaluating progress with the leadership team to ensure continuous improvement
  • Utilize technology to standardize and automate processes, ensuring quality, speed, value, and compliance
  • Drive the adoption of new technologies and process excellence initiatives
  • Anticipate and resolve operational challenges, identifying opportunities to enhance organizational effectiveness
  • Deeply integrate within GCH and assess and address issues that hinder maximum organizational effectiveness
  • Promote shared consciousness and information flow : Act as a key enabler, ensuring the right stakeholders are included at the right time and equipped with the necessary information for decision-making
  • Help leadership foster an agile organization that continuously meets the needs of the business portfolio
  • Lead communication efforts on GCH operational execution to respective medical and commercial teams and across teams / functions, as appropriate
  • Prepare and drive quarterly business reviews for reviewing key performance indicators of the function
  • Own and Review Internal and External Communications : Draft newsletters, reports, pitch decks, and presentations that support awareness and connectivity through GCH, LCCI and global teams

Project Management & Leadership

  • Oversee large projects or initiatives, bringing together multiple stakeholders and driving decisions
  • Capture and apply learnings from each implementation to evolve the approach to managing new businesses and projects
  • Communicate with business partners on project progress and implement risk mitigation strategies
  • Develop and implement communication frameworks to ensure clear, consistent, and efficient project management and stakeholder engagement
  • Proactively identify risks and opportunities as appropriate for respective medical and commercial teams, providing strategic insights to senior leadership to drive decision-making and optimize business outcomes
  • Champion organizational change management (OCM)
  • Influence without authority through relationship building, demonstrated expertise, and high levels of emotional intelligence
  • Build connections with GCH leadership team and others across the organization to influence outcomes, enable team success and foster long-term partnerships that are critical to organizational success
  • Help leadership align the GCH culture strategy and objectives to the Team Lilly framework, including well-being, engagement, recognition, diversity and inclusion, and employee experience
  • Continuous Improvement & Innovation

  • Foster an environment that embraces innovation, shared learning, and strategic process enhancements to drive continuous improvement across commercial and medical teams
  • Lead initiatives to optimize operations through data-driven decision-making, leveraging insights and metrics to inform the respective medical and commercial strategies
  • Stay current with industry trends in Medical and Commercial domains, ensuring teams are well-positioned to adopt new capabilities, technologies, and methodologies
  • Act as a change agent, promoting out-of-the-box thinking and enabling incremental and transformational innovations that lead to operational efficiencies and improved outcomes
  • Operational Management

  • Create, own, and manage productivity, utilization, and headcount trackers
  • Work with leadership to create effective competency models across roles in GCH
  • Serve as a key liaison between Commercial, Global Medical Affairs, LCCI, and other internal partners, ensuring operational alignment across multiple stakeholders
  • Oversee the meeting cadence for the senior leadership team, ensuring materials are sent in advance, meeting time is focused on business-critical priorities, and follow-up actions are achieved
  • Plan and lead townhalls, functional retreats, and other special events
  • Ensure alignment between business planning and operations
  • Minimum Qualification Requirements

  • Post graduate degree (MBA / MSc / MPharm) or adequate professional experience to meet above deliverables
  • Minimum 10 years of experience with 5 years in the pharmaceutical industry with experience in marketing operations
  • Strong project management background and experience
  • Knowledge of pharma marketing operations capabilities
  • Demonstrated leadership skills and effectiveness in the areas of influence, team leadership, articulating and taking a position, negotiation, and conflict resolution
  • Consistent and demonstrated integrity, engagement and commitment
  • Effective negotiation skills; has the resilience to deal with adversity and pressure while staying composed and adapting to the environment and situation when necessary
  • Experience working in a high productive, fast paced environment, ability to communicate clearly and succinctly with all audiences and forums through strong oral and written communication
  • High levels of sustained solutioning and relentless problem-solving ability
  • Additional Preferences

  • 5 years' experience leading others, including relationship and team building, setting expectations, holding others accountable, and technical coaching
  • Exceptional communication skills – written, verbal, and active listening
  • Demonstrated ability to think strategically in a fast-paced and ambiguous environment
  • Six Sigma experience
  • Demonstrated ability to operate effectively in an international matrix environment, with a strong ability to influence others
  • Expertise in industry standards, best practices, compliance issues, and regulatory requirements
  • Demonstrated ability to navigate compliance requirements for promotional and non-promotional materials
  • Strong leadership, problem-solving skills, negotiation / influence / motivation, project management, and critical thinking skills with the ability to use effectively in a team, cross-functional setting, and global environment
  • Excellent interpersonal skills, including building professional networks with diverse groups of individuals and working effectively within geographically dispersed teams and partners
  • Strong passion for capability development; experience working within integrated / shared work environments
  • Ability to influence beyond organizational boundaries to drive decisions and results
  • Experience managing business plans, budgeting, and capacity resourcing
  • Experience in digital tools and multimedia
  • Experience in the global environment and an appreciation for global DEI
  • Experience leading submission or launch activities
  • Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https : / / careers.lilly.com / us / en / workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

    Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

    #WeAreLilly

    Skills Required

    Project Management, Multimedia, Six Sigma

    Create a job alert for this search

    Associate Director • Bengaluru / Bangalore, India

    Related jobs
    Associate Director / Director - Scm Consulting

    Associate Director / Director - Scm Consulting

    Mindsprint • Bengaluru, Republic Of India, IN
    The role is for a leader of Supply Chain Consulting area of our Business transformation Consulting group.This senior leadership role requires a dynamic professional with deep domain expertise acros...Show more
    Last updated: 21 hours ago • Promoted • New!
    Associate Director - Enterprise Transformation

    Associate Director - Enterprise Transformation

    Confidential • Bengaluru / Bangalore, India
    At GSK, we unite science, technology, and talent to get ahead of diseases together.We are a world leader in infectious diseases, including vaccines and HIV, with the broadest portfolio in the indus...Show more
    Last updated: 9 days ago • Promoted
    Associate Director

    Associate Director

    Brillio • Bengaluru, Karnataka, India
    Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity, a...Show more
    Last updated: 23 days ago • Promoted
    Associate Manager - Digital Transformation

    Associate Manager - Digital Transformation

    Biocon Biologics • Bengaluru, Republic Of India, IN
    Biocon Biologics is a subsidiary of Biocon Ltd, an innovation led global biopharmaceuticals company.Biocon Biologics is engaged in developing high quality, affordable biosimilars that can expand ac...Show more
    Last updated: 5 days ago • Promoted
    Associate Director, Client Success & Engagement

    Associate Director, Client Success & Engagement

    GreyLabs AI • Bengaluru, Republic Of India, IN
    Associate Director – Customer Success.This individual will be responsible for.Team Leadership & People Management.Hire, mentor, and scale a high-performing Customer Success team.Establish best prac...Show more
    Last updated: 1 day ago • Promoted
    Acuity Knowledge Partners - Associate Director - IT Process

    Acuity Knowledge Partners - Associate Director - IT Process

    Acuity Knowledge Partners • Bangalore, India
    Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks,...Show more
    Last updated: 22 days ago • Promoted
    Associate Director / Director of Product Readiness

    Associate Director / Director of Product Readiness

    Confidential • Bengaluru / Bangalore
    As TerraPay continues to innovate and scale, having the right structure to activate new products and enhancements is critical. We are looking for an Associate Director or Director of Product Readine...Show more
    Last updated: 14 days ago • Promoted
    Associate Director - Markets

    Associate Director - Markets

    CoinDCX • Bengaluru, Karnataka, India
    You will be mining through these tasks : .Market Maker Business Development.Identify, evaluate, and onboard institutional market makers for both derivatives and spot order books.Develop, design and e...Show more
    Last updated: 10 days ago • Promoted
    Initiative Implementation Director

    Initiative Implementation Director

    RK Group • Bengaluru, Republic Of India, IN
    We are looking to hire a “Program Manager” who would be able to help program manage key initiatives it to ensure timely execution. This role would be reporting to one of the promoters (who is the CE...Show more
    Last updated: 2 days ago • Promoted
    Acuity Knowledge Partners - Associate Director / Director - Credit Rating / Analysis

    Acuity Knowledge Partners - Associate Director / Director - Credit Rating / Analysis

    Acuity Knowledge Partners • Bangalore, India
    Credit Rating / Reviews (Associate Director / Director), Bangalore.We are looking for a passionate, energetic individual to join our lending services division at a senior position.You will be leading...Show more
    Last updated: 21 days ago • Promoted
    Associate Director & Wealth Specialist

    Associate Director & Wealth Specialist

    Standard Chartered Bank • Bengaluru, Karnataka, India
    This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly....Show more
    Last updated: 21 days ago • Promoted
    ASSOCIATE DIRECTOR - DIRECTOR

    ASSOCIATE DIRECTOR - DIRECTOR

    Confidential • Bengaluru / Bangalore, India
    Happiest Minds is a leading technology solutions company that helps businesses accelerate their digital transformation journey. We leverage emerging technologies to provide innovative solutions that...Show more
    Last updated: 15 days ago • Promoted
    Associate Director / Director - SCM Consulting

    Associate Director / Director - SCM Consulting

    Mindsprint • Bengaluru, Karnataka, India
    The role is for a leader of Supply Chain Consulting area of our Business transformation Consulting group.This senior leadership role requires a dynamic professional with deep domain expertise acros...Show more
    Last updated: 1 day ago • Promoted
    ESG Business Development Associate Director

    ESG Business Development Associate Director

    Kyndryl • Bengaluru, Karnataka, India
    This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Ky...Show more
    Last updated: 4 days ago • Promoted
    Associate Director - Statistical Programming

    Associate Director - Statistical Programming

    Confidential • Bengaluru / Bangalore, India
    At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work...Show more
    Last updated: 27 days ago • Promoted
    Associate Director - Analytics

    Associate Director - Analytics

    WNS Analytics • Bengaluru, Karnataka, India
    We are seeking a Senior Subject Matter Expert (SME) in Digital Analytics to lead our Digital Analytics Practice.The ideal candidate will combine deep technical expertise with business acumen to bui...Show more
    Last updated: 11 days ago • Promoted
    Associate Vice President - Change Management Lead

    Associate Vice President - Change Management Lead

    Diageo • Bengaluru, Karnataka, India
    PROSCI Change Management Practitioner certification is a must for this role.Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Sm...Show more
    Last updated: 4 days ago • Promoted
    Associate Director - Experience Consulting

    Associate Director - Experience Consulting

    Tiger Analytics • Bengaluru, India
    Tiger Analytics is a global leader in Data, AI, and Analytics, helping Fortune 500 companies solve their most complex business challenges. We offer full-stack AI and analytics services & solutions t...Show more
    Last updated: 30+ days ago • Promoted