Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links
- Jobs by Location
- Jobs by Industry
What You Should Know About This Job
Job role : General manger / Assistant general manager
Location : South India
Department : Hotel operations
Job experience : 5+ years
Job brief
A general manager / assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He / she shall be entrusted to effectively manage a 35-50 keys hotel / hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures.
Key responsibilities
Understanding of the hospitality / hotel industry with extensive work experienceUnderstanding of the company's vision, business expansion plans, operational standards, etc.Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye viewUnderstanding hotel pre-launch phase, day to day operations, etc.Understanding of various functions including front desk, housekeeping, F&B, engineering, etc.Supervising various functions and human resources (blue / white collar)Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service qualityHandling & resolving escalations and grievancesManaging P&L and cost-effectiveness while ensuring high service qualityMotivating, mentoring and aligning staffsLiaising with various departments such as local police, health / fire / safety departments, local vendors, etc. and ensuring a cordial relationshipCoordinating with other departments within the company to help resolve issuesQualifications
Hospitality graduate / post-graduate or diploma in hospitalityMin. 5 years of experience in a hotel, hostel, guest house, etc.Extensive operational knowledge of hotel operationsOutstanding communication, interpersonal & time-management skillsFlexible to relocate anywhere in northern IndiaHigh attention to detail