Job Description
Job Title : Sales Executive
Position Overview :
The incumbent of the role will be responsible for delivering exceptional customer service, providing styling guidance, and assisting clients in selecting premium bridal and occasion wear.
Key Responsibilities :
- Actively engage customers to drive store sales through effective upselling and cross-selling techniques.
- Consistently meet individual and store-level sales targets and performance metrics.
- Understand client preferences and assist them in selecting wedding and occasion outfits tailored to their needs.
- Offer expert styling consultations and recommend suitable accessories and customizations.
- Coordinate and provide support for fittings, alterations, and personalization services.
- Cultivate and maintain long-term client relationships through regular follow-ups and a focus on customer satisfaction.
- Ensure high standards of visual merchandising and product displays in accordance with brand guidelines.
- Address customer queries and concerns with professionalism and efficiency.
Requirements
Minimum 1 to 3 years of retail sales experience, in ethnic wear, bridal couture, or luxury fashion.(Freshers not required)Minimum educational qualification : 10+2 in any stream.Excellent verbal communication and interpersonal skills.Passion for bridal fashion, styling, and client service.Results-driven with a strong sales orientation.Requirements
Proven experience of minimum 7 years as a State Head or retail head role in the retail industry. In-depth understanding of the electronics retail market in West Bengal. Strong leadership and team management skills. Excellent strategic thinking and business acumen. Good knowledge of P&L management and business development. Ability to thrive in a fast-paced, dynamic environment. Bachelor’s degree in Business Administration or relevant field; Master’s degree preferred.