Site Supervisor

Job Description

Roles & Responsibilities

To assist Manager - Operations on day-to-day operations by following our Standard Operating Process.

• The Site head role is a high intensity, high responsibility and hands on role.
• The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels.
• Key deliverables.
• Maintain healthy relationship with client / employees.
• Vendor relationship & on-the-go training.
• Managing and minimizing process and system deviations.
• Managing delivery SLAs and maximizing customer satisfaction.
• Engaging vendors & maximizing their business involvement.
• Assertive and persistent in approach with an attitude of getting work done.
• Amicable and able to form and foster business relationships.
• Ability to handle conflict professionally.
• Ability to connect to on ground reality and act decisively and quickly.
• Ability to identify, understand and process data on a regular basis.
• Driven and motivated with an attitude to create an impact and go beyond what is asked.
• Professional Conduct and respect for co-workers.
• Honesty and Sincerity is a must.

Requirements

Requirements