Director of Operations

Position : Director – Operations

Location : Delhi, India

Industry : Healthcare / Hospitals / Healthcare Services

Experience : 15+ years

Employment Type : Full-time | On-site

About the Role

Valkyrie People Consulting is hiring for a reputed client in the healthcare sector to identify a dynamic and process-driven Director – Operations . Based in Delhi , this role is ideal for a seasoned healthcare operations leader with a strong understanding of hospital management, patient care systems, regulatory frameworks, and multi-unit coordination.

The incumbent will be responsible for ensuring smooth, efficient, and patient-centric operations across one or more hospital facilities or healthcare business units.

Key Responsibilities

• Lead and manage end-to-end hospital or healthcare operations with a focus on patient experience, clinical efficiency, and service excellence
• Oversee daily administration including infrastructure, vendor management, biomedical services, housekeeping, and facility compliance
• Implement quality improvement programs, SOPs, and cost-efficiency initiatives across operational functions
• Liaise with medical, nursing, and support teams to ensure seamless coordination and high-quality service delivery
• Monitor KPIs for occupancy, turnaround time, clinical outcomes, and regulatory adherence
• Drive digital enablement and technology adoption across operational processes
• Engage with internal leadership and external regulatory authorities on strategic and compliance matters
• Lead and mentor cross-functional operational teams to build a culture of accountability and continuous improvement

Candidate Profile