Associate Manager - Client Servicing (Digital)

About Dentsu India :

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at : Role Summary :

Brand within Dentsu Internationa l : Dentsu Creative

Job Title : Associate Manager - Client Servicing (Digital)

Location : Udyog Vihar, Phase-V, Gurugram

Experience : From 2 to 3 years of client servicing experience in digital / mainline advertising agencies. ( Experience in client servicing from other industries will not be considered for this position )

Job Summary :

We are looking for a proactive and detail-oriented Senior Executive – Account Management to join our dynamic team in Gurugram . This role requires someone who understands the pulse of digital marketing , is passionate about social media , and has hands-on experience in managing influencer campaigns and brand partnerships .

You’ll be the bridge between the client and internal teams, ensuring smooth campaign execution, strong client relationships, and timely delivery.

Key Accountabilities

• Act as the primary point of contact between the agency and the client for all digital communication needs, ensuring their needs are met and exceeded.
• Manage end-to-end execution of digital, social media and influencer marketing campaigns.
• Coordinate with clients and internal teams (creative, strategy, media, and influencer teams) to ensure campaign deliverables are met.
• Support in developing campaign strategies , content calendars, and execution plans based on client briefs.
• Handle day-to-day communication with clients, understanding their business needs and providing timely updates.
• Track and report campaign performance, share insights, and recommend optimization ideas.
• Work closely on brand partnerships , managing expectations and ensuring deliverables are on-brand and on-time.
• Assist in budget tracking, invoicing, and backend documentation as per process.
• Stay updated on industry trends, digital innovations, and emerging social platforms.

Professional Skills :

To apply, pls apply here as well as send us your updated CV mentioning the below details to sonam.malik@dentsu.com (so we are able to process your candidature faster) :

Email subject : Ref : – Associate Manager - Client Servicing (Digital) with Dentsu Creative, Gurugram

Name : Current company :

Designation :

Total years of experience specifically in client servicing :

Are you comfortable working from the office location (Gurugram) :

Annual CTC :

Expected CTC :

Notice period :

Please attach your CV.

We thank you for sending us your profile & details for this role . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now!