Asahi India Glass - Zonal Business Manager

Description. This is a full-time on-site role for a Zonal Manager West located in Mumbai. The Zonal Manager will be responsible for following :

• Ensure to meet the sales target and increase sales as per defined targets.
• Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.
• Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.
• Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.
• Work towards increasing the dealer network in catchment areas.
• Ensure meeting AOP Target for Value Added Product (Basket).
• Facilitate preparation of Dealer Engagement Plan / Formulating Dealer Policy and lead generation through BTL.
• Facilitate collection, realization and account reconciliation.
• Ensure achievement of sales & collections as per the defined target.
• Manage and ensure outstanding / ageing / overdue to be as per the specified guidelines.
• Ensure continuous monitoring of market prices and competitor prices to achieve best possible price.
• Increase sales per unit realization through lower discount & maintenance of DLP.
• Facilitate reconciliation of customer accounts.
• Build and maintain relationships with key customers, distributors, and stakeholders within the region.
• Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.
• Identify and develop new business opportunities within the region.
• Ensure settlement of Claims and addressed of grievances.
• Ensure ease and accessibility at all service levels.
• Coordinate with internal departments to service customers as per the promised TAT.
• Seek customer feedback and facilitate redressal of any complaints / issues.
• Ensure complete documentation for new customer creation as per KYC norms.
• Work with channel partners for mutually beneficial relationship.
• Identify and implement development initiatives for self and team (if any) to improve overall team capability.
• Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per person) and conversion ratio (Lead to Quote to Revenue percentage).
• Lead, motivate, and train the sales team to achieve targets and maintain high performance.
• Provide continuous coaching, mentorship, and performance reviews for team members.
• Foster a positive and competitive team environment that drives high levels of employee engagement.
• Ensure PDCA approach and perform gap analysis for actuals in relation to the set target and prepare monthly MIS for sales function.
• Collect and stay updated on information about competitor's activities, prices, service and market share for taking necessary actions for Strong sales and negotiation skills.
• Excellent interpersonal and communication skills.
• Proficiency in market analysis and customer relationship management (CRM) software.
• Ability to work independently and collaboratively within a team.
• Experience in the glass or construction industry is a plus.
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic environment.

(ref : iimjobs.com)