Senior It Administrator - O365, Jamf & Intune (Macos + Windows)

Location : Gurgaon / Bangalore

Experience : 7+ years Employment Type : Full-time Key Responsibilities :

Lead and manage IT support functions with a focus on

Apple device ecosystems (macOS, iOS)

Microsoft O365

Microsoft Intune

for cross-platform device management. Provide end-to-end support for Apple devices, including provisioning, onboarding, and troubleshooting using

JAMF Pro

and / or

Intune for macOS

• Administer and maintain JAMF and Intune platforms, ensuring consistent policy enforcement, security compliance, and efficient lifecycle management across all endpoints. Manage the

Microsoft 365 environment

including Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Microsoft Defender for Endpoint, and Purview for compliance. Configure and enforce security policies, conditional access, MFA, DLP, and data retention across all user and device types. Collaborate with IT teams to support hybrid ecosystems (macOS, Windows, iOS), including configuration of VPNs, networking, and SSO integrations. Troubleshoot complex incidents across device, application, and cloud environments, conduct root cause analysis, and ensure permanent resolutions. Mentor junior IT staff on macOS / iOS support, Office 365 administration, Intune configurations, and general IT troubleshooting. Oversee

IT asset management

software distribution, patch management, and license compliance across platforms. Participate in and provide subject matter expertise for cross-functional projects involving endpoint security, infrastructure upgrades, and compliance readiness. Required Skills & Qualifications :

Bachelor’s degree in IT, Computer Science, or a related field. 7+ years of experience

in IT support roles with a strong focus on Apple / macOS environments and Microsoft 365 administration. Proven expertise in

JAMF Pro

administration and

Microsoft Intune

for endpoint provisioning, policy configuration, and secure device management. Strong hands-on experience with

Microsoft 365 suite

Azure AD, Exchange Online, AD Connect, Teams, and security configurations. Experience with

Microsoft Purview

compliance center, and email / data security. Good understanding of

macOS / iOS internals

device enrollment programs (DEP / ABM), and scripting for automation (Bash / Powershell). Strong knowledge of hybrid environments, security frameworks (e.G. GDPR, HIPAA), and identity / access management. Excellent communication, documentation, and mentorship skills. Preferred Certifications :

JAMF Certified Expert

or equivalent. Microsoft 365 Certified

Security Administrator Associate, Endpoint Administrator Associate, or Modern Desktop Administrator. Certifications such as

MS-900

MS-203

MS-500

MS-100

are highly preferred.