Administrative Manager

Job Description – Manager-I – Admin at Gurgaon

Position Overview

Responsible for day-to-day general facility operations, housekeeping, engineering support, café services, employee transport, vendor management, and compliance. Physical security, access control and CCTV are excluded from this role.-

Key Responsibilities

• General Facility Management
• Manage daily operations of the facility to ensure a safe, efficient, and well-maintained environment.
• Coordinate maintenance and upkeeping of all office floors, meeting rooms, common areas, and building infrastructure.
• Oversee AMC renewals, breakdown maintenance, preventive maintenance schedules, and vendor SLAs.
• Housekeeping & Soft Services
• Oversee housekeeping operations to maintain high hygiene and cleanliness standards.
• Ensure adherence to checklists, shift rosters, deep cleaning schedules, consumables replenishment, and service quality parameters.
• Manage pest control operations and ensure defined intervals and compliance.
• Café / Pantry Operations
• Supervise café & pantry management, including food service quality, hygiene audits, stock management, and vendor adherence.
• Ensure smooth operations during peak hours, events, and employee engagement activities.
• Engineering & Critical Equipment Management
• Oversee operations and maintenance of critical equipment including :
• Electrical Systems
• PAC (Precision Air Conditioning)
• UPS Systems
• WLD (Water Leak Detection)
• Rodent Repellent Systems
• Gas Suppression Systems
• Ensure preventive maintenance and troubleshooting through OEMs / AMCs.
• Maintain equipment health reports and escalations for breakdowns.
• 5. Employee Transport Management
• Manage end-to-end employee transportation operations, routing, shift movement, and schedule management.
• Coordinate with transport vendors for compliance, billing, deployment of vehicles, driver conduct, and safety guidelines.
• Monitor TATs, emergency support, and adherence to women employee night-shift norms.
• Vendor Management
• Manage all facility-related vendors including housekeeping, pest control, café, engineering, transport, and other service providers.
• Conduct regular vendor meetings, performance reviews, SLA adherence checks, and operational improvements.
• Ensure cost control, contract renewals, and service benchmarking.
• Audit & Compliance
• Ensure site compliance with statutory norms, facility audits, ISO standards (if applicable), fire and safety norms, and workplace policies.
• Conduct internal audits for housekeeping, pantry, engineering, and transport services.
• Maintain documentation for audits, compliance records, and monthly MIS.
• Budget & Reporting
• Support administrative budgeting, cost optimization, invoice verification, and tracking of operational expenses.
• Prepare daily / weekly / monthly reports on facility operations, vendor performance, and compliance.
• Stakeholder Management
• Work closely with HR, IT, Security, and Leadership teams to support site operations.
• Address employee concerns related to facilities and service delivery, ensuring high satisfaction levels.

Required Qualifications & Skills

Interested candidates can share CV to