Front Office Specialist

Job Title : Front Office Receptionist Location : Gurugram

Role Overview :

The Front Office Receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming and professional environment. The role involves managing the front desk efficiently, handling incoming communication, coordinating with internal departments, and supporting basic administrative tasks.

Key Responsibilities :

Front Desk Management

Greet visitors, clients, and guests in a professional and courteous manner.

Manage incoming phone calls, emails, and inquiries; direct them to the appropriate departments.

Maintain visitor logs and ensure adherence to office security protocols.

Administrative Support

Handle daily correspondence, courier services, and mail distribution.

Assist with scheduling meetings, conference room bookings, and event coordination.

Support administrative tasks such as filing, data entry, and maintaining office supplies.

Customer Service & Coordination

Ensure a positive front-office experience for clients and staff.

Coordinate with housekeeping and facility management to maintain a neat and organized reception area.

Assist HR and Admin teams in coordinating new-employee onboarding or guest visits when required.

Qualifications & Experience :

Graduate in any discipline

1–4 years of experience in front office or customer service roles.

Excellent communication and interpersonal skills.

Proficiency in MS Office (Word, Excel, Outlook) .

Pleasant personality, professional attitude, and strong multitasking abilities.

Key Skills :

Front Desk Operations | Customer Handling | Communication Skills | Administrative Support | Scheduling & Coordination | Time Management | Telephone & Email Etiquette | MS Office