Talent.com
This job offer is not available in your country.
Director - Cloud Operations

Director - Cloud Operations

RackspaceINDIA
30+ days ago
Job description

Director - Operations Job Profile Summary

Rackspace, a leader in Cloud Computing, is looking for talented leaders in India to join our talent group. This is a leadership role reporting to the Senior Leader in India Public Cloud. This is an extremely critical role with the responsibility of facing customers and being a point of escalation grounds up. The primary function of this role is to build and run a successful Delivery business with Sales, Solutioning and Delivery responsibility.

Key Responsibilities

  • P&L leader for Operation with responsibility for revenue, margin, and utilization targets.
  • Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets / customers / segments, monetization model, mix of Racker and Partner delivered capabilities, and clear performance measures / objectives.
  • Sales : Responsible for delivering good results while managing the Operation services in America.
  • Pre-Sales : Actively participate in presales activities, deal reviews for the business.
  • Solutioning : Solutioning differentiated offerings for customers, helping them achieve their business objectives.
  • Delivery : Responsible for delivering large and complex Managed services engagements across the Globe.
  • Delivery : Responsible for delivering engagements successfully with high customer satisfaction.
  • Delivery : Building strong operational excellence and delivering engagements within defined SLAs.
  • Partner : Partner with Hyperscalers in creating strategic initiatives that would help the growth of business.
  • Partner : Work with Offering and marketing organization to create market defining offers and lead the sales and deployment of those offers.
  • Team Management As a manager of managers, lead a large team of L1, L2, L3, and Delivery Managers for a region.
  • Talent Management Help build a world-class organization through talent management excellence, including attracting, recruiting, developing, and retaining key talent, including Enterprise Architects and Consultants with strong application architecture and transformation background.
  • Operational Excellence : Maintain a healthy utilization for the team.
  • Operational Excellence : Forecast accurately revenue, margin, utilization for business.
  • Operational Excellence : Represent business in front of Senior Leaders and customers.
  • Cross-organizational agility, communication, and leadership.
  • Provide technical thought leadership with the ability to provide pattern recognition around key opportunities and serve as a key technical influencer across Rackspace.
  • Maintain an in-depth knowledge of clients business and industry, anticipating and addressing opportunities and issues as they arise.

Skills Required

  • Seasoned P&L leader with strong experience in Operations for Hyperscalers or leading Consulting / SI organizations of $150M .
  • Experience of managing large Shared and dedicated Infra and Apps Services support business.
  • Strong understanding of technology and standard practices around ITIL, Service Delivery, Shared services.
  • Strong understanding of services business including commercial models, SLAs.
  • In-depth knowledge of Hyperscaler / Cloud offerings and services to build and deliver services around them.
  • Strong experience of leading customer discussions and winning deals based on solution strength.
  • Strong delivery experience of successfully delivering large managed services engagements with Global Delivery model.
  • Strategic thinker who can plan and build long-range plans.
  • Thorough knowledge of all areas of business operation including strategic and operational planning.
  • Ability to lead teams of support professionals and delivery managers.
  • Proven leadership and motivational skills with a passion for excellence and a constant desire to innovate and improve.
  • Excellent time management, communication (both oral and written), decision-making, presentation, human relations, and organizational skills.
  • Must be a strong presenter to technical audiences.
  • Attention to detail in all areas of the work.
  • Education and Experience

  • Bachelors degree in Computer Science, Engineering, Business, or a related field required.
  • Advanced degree preferred.
  • 15 years experience building and leading Infra services business.
  • 12 years of experience as Service Delivery Leader with ITIL, ITSM experience.
  • 10 years of leading a team of 200 people.
  • Remote postings are limited to candidates residing within the country specified in the posting location."

    About Rackspace Technology

    We are the multicloud solutions experts. We combine our expertise with the worlds leading technologies across applications, data, and security to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers, and deliver the future.

    More on Rackspace Technology

    Though were all different, Rackers thrive through our connection to a central goal : to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

    Locations : India - Gurgaon

    Create a job alert for this search

    Director • INDIA

    Related jobs
    • Promoted
    Cloud Operations

    Cloud Operations

    SHI | Locuz - An SHI CompanyHyderabad, Telangana, India
    We have an immediate requirement for.SHI Locuz Enterprise Solutions Pvt Ltd.Experience - 5+years(relevant on AWS & Azure Cloud). Work Location - Hyderabad(Onsite).The Cloud Operations Manager is res...Show moreLast updated: 13 days ago
    • Promoted
    Cloud Operations Analyst

    Cloud Operations Analyst

    LuxoftMalappuram, IN
    The IT Infrastructure Cloud / Solutions Automation Architect is responsible for designing the infrastructure (Hardware.Software) required to satisfy the non-functional (sizing, availability, and perf...Show moreLast updated: 30+ days ago
    Cloud Operations

    Cloud Operations

    JioGuwahati, Assam, India
    Jio, a leader in the Media & Telecommunications industry, drives India's foremost telecom operator with a formidable customer base of over 400 million. Our digital prowess extends to robust apps and...Show moreLast updated: 30+ days ago
    Manager - Cloud Operations

    Manager - Cloud Operations

    VendavoBengaluru, IN
    We are seeking a highly skilled and experienced Manager of Cloud Operations with a strong focus on Site Reliability Engineering (SRE) to lead our team in ensuring the reliability, performance, and ...Show moreLast updated: 27 days ago
    • Promoted
    Cloud Financial Operations Engineer

    Cloud Financial Operations Engineer

    ApplicantzBengaluru, Karnataka, India
    THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.Our large, Fortune client is ranked as one of the best companies to work with, in the world.The client foste...Show moreLast updated: 13 days ago
    • Promoted
    Director - IT Operations

    Director - IT Operations

    RANDSTAD INDIA PVT LTDMumbai
    Responsibilities : - Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storag...Show moreLast updated: 1 day ago
    • Promoted
    Director of Infrastructure, Cloud, and ML Operations

    Director of Infrastructure, Cloud, and ML Operations

    Invent HealthIndia
    Position Overview The Director of Infrastructure, Cloud, and ML Operations is a critical role within Invent Health, responsible for architecting, scaling, securing, and managing the company’s techn...Show moreLast updated: 2 days ago
    Cloud Operations

    Cloud Operations

    Anicalls (Pty) LtdHyderabad, India
    Experience as an established technology leader.Extensive experience supporting Cloud or PaaS / SaaS production environment. Extensive Experience with multiple Public Cloud Provider (Azure, AWS, GCP)...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Engineering Director

    Cloud Engineering Director

    Unisys India Pvt. Ltd.Bangalore
    What Success Looks Like In This Role : Provides leadership and oversight for the Cloud Engineering group.Oversees team e...Show moreLast updated: 18 days ago
    • Promoted
    GCP Cloud Operations Engineer

    GCP Cloud Operations Engineer

    Indiglobe IT Solutions Pvt. Ltd.Hyderabad
    GCP Cloud Operations Description : - 8+ years of hands-on experience in infrastructure design, implementation, and delivery - ...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager - Cloud Operations

    Engineering Manager - Cloud Operations

    TELUS Digital AI Data SolutionsIndia
    About Us TELUS Digital Experience TELUS Digital (TD) Experience partners with the world’s most innovative brands, from tech startups to industry leaders in fintech, gaming, healthcare, and more.We ...Show moreLast updated: 2 days ago
    • Promoted
    Cloud Infrastructure / Operations Engineer

    Cloud Infrastructure / Operations Engineer

    MaimsD TechnologyChennai
    Role : Cloud Infra Ops Engineer Location : Chennai Experience : 3+ Yrs Employ...Show moreLast updated: 30+ days ago
    Cloud Operations

    Cloud Operations

    Ramco SystemsChennai, Tamil Nadu, India
    Ramco Systems is a forefront enterprise software and platform provider, known for its innovative multi-tenant cloud and mobile-based solutions in Global Payroll, ERP, and M&E MRO for Aviation.As pa...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    Principal Consultant - Cloud Operations

    Principal Consultant - Cloud Operations

    GenpactHyderabad
    Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepr...Show moreLast updated: 7 hours ago
    Cloud Expert- Cloud Implementation / Operations

    Cloud Expert- Cloud Implementation / Operations

    Talent WorxNew Delhi, DL, IN
    Quick Apply
    Cloud Expert- Cloud Implementation / Operations.Seeking an experienced Cloud Implementation Expert to lead and execute cloud implementation. The ideal candidate will be responsible for.This role will ...Show moreLast updated: 30+ days ago
    • Promoted
    Cloud Operations Engineer

    Cloud Operations Engineer

    Ryte4u SolutionsIndia
    Job Description responsibilities will include, but are not limited to, the following : Product Issue Resolution : - ...Show moreLast updated: 1 day ago
    • Promoted
    Lead - Cloud Operations

    Lead - Cloud Operations

    Squareroot Consulting Pvt Ltd.Mumbai
    Job Title : Lead - Cloud Operations Location : Mumbai (Work from Office) Certifications : Azure and / or AWS (Mandatory...Show moreLast updated: 12 days ago
    • Promoted
    GCP Cloud Operations Engineer

    GCP Cloud Operations Engineer

    inTune Systems IncHyderabad, Telangana, India
    The GCP CloudOps Engineer is accountable for a continuous, repeatable, secure, and automated deployment, integration, and test solutions utilizing Infrastructure as Code (IaC) and DevSecOps techniq...Show moreLast updated: 10 days ago